Job Description
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Tour Operations Assistant Internship – Youth Adventure Travel
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Location:
Australia (Byron Bay NSW)
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Type:
Internship ******** weeks + 4 weeks pre-internship familiarisation) – Flexible hours
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Start Dates:
Each Month.
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Reports to:
General Manager / Logistics Manager
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Compensation:
Travel perks, industry experience, and access to free/discounted tours
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Kickstart Your Travel Career with Happy Travels!
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Are you passionate about travel and keen to break into the tourism industry?
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Want to get hands-on experience with one of Australia's leading youth adventure travel agencies?
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Join Happy Travels as a Tour Operations Assistant Intern and gain real-world experience in product management, supplier relations, marketing campaigns, and more – all while working on exciting projects that shape the future of youth travel.
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About the Internship
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In this dynamic, fast-paced internship, you'll work closely with our General Manager / Logistics Manager, who has 20 years of industry experience & knowledge to help manage our global product range, build relationships with awesome travel suppliers, and support the rollout of new international travel campaigns. You'll be part of a small, high-energy team that loves adventure, creativity, and getting things done.
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️ What You'll Be Doing
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Confirm all bookings and allocations for set dates with external operators.
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Manage and set up tour group chats on WhatsApp
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Screen incoming invoices and colorate to rates & tours before passing to accounts
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Manage incoming inquiries from agents.
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Data entry and reporting on tour specifications.
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Manage allocation deadlines with third-party operators.
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Maintain valuable working relationships with external travel partners.
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Control reservations inbox, ensuring all customer details are correct.
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Manage each tour and support current tour departures.
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Meet & Greet groups in Byron Bay and host them during one of the activities.
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Who We're Looking For
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A travel lover with a passion for youth adventure, backpacking, or cultural exploration
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Strong attention to detail and solid organisational skills
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Comfortable with spreadsheets, websites, or admin systems (we'll show you the ropes)
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Great communicator – both written and verbal
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Self-motivated, enthusiastic, and keen to learn
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A marketing, tourism, business, or communications student (or recent grad)
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What You'll Get
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Experience the tour product itself – before you start (free of charge, 4 Weeks)
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Hands-on experience in the travel industry with real responsibility from Day 1
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A supportive team environment with training and mentoring from the Logistics & General Manager
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Access to famils, free trips, and heavily discounted tours through our travel partners during your time off
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A glowing reference and professional experience that looks amazing on your resume
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How to Apply
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Send your CV and a short intro email or video to with the subject:
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Tour Operations Assistant Internship – (Your Name)
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Applications will be reviewed on a rolling basis – don't wait!
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This isn't just an internship – it's your first step into the travel industry.
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Help us shape the next generation of unforgettable adventures.
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Let's get started. ✈️
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📌 Tour Operations Assistant Internship (New South Wales)
🏢 Happy Travels
📍 New South Wales