Norco is Australia's oldest and largest dairy co-operative, with 131 years of hands-on experience in Australian dairy and agriculture.
Proudly 100% Australian farmer-owned, we're built from the ground up by the people who work the land.
With two key arms, DairyFoods and AgriSolutions, we're here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.
Norco AgriSolutions has been serving customers since ****, with 26 stores across NSW and Queensland, Animal Nutrition mills and an in-house commodity trading team.
We provide customers with competitive, convenient and trusted business solutions that add value to their businesses.
Whether customers are growing, breeding or seeking general or specialised technical advice, our in-store and field teams are there to help with their knowledge and expertise.
About the Role
We have a fantastic opportunity for an enthusiastic, reliable and self-motivated team member to join our Toowoomba retail store on a permanent, full-time basis.
This is a hands-on, customer-facing role that combines merchandise sales, customer service, merchandising, forklift operation, local deliveries and general warehouse duties.
You'll work closely with local farmers and a wide range of community customers, helping them find the right products and practical solutions for their needs.
Our Toowoomba site includes a drive-through warehouse where customers can pull in with vehicles and trailers to be served directly.
You'll play an important role in this area, assisting customers with product selection and safely loading products.




You'll be part of a supportive, down-to-earth team who take pride in helping their customers and each other.
As part of the full-time roster, you'll also need to be available to work Saturdays as rostered.
Your Day-to-Day Activities Will Include:
Providing friendly and knowledgeable sales and customer service
Offering agricultural product information and practical recommendations
Building strong relationships with customers and supporting repeat business
Working across the retail store and warehouse
Assisting customers in the drive-through warehouse
Operating a forklift to move stock and load customers' vehicles and trailers
Maintaining store presentation and merchandising displays
Assisting with stock ordering, receipting, replenishment, stocktakes and dispatch
Processing sales and preparing customer quotes
Assisting with local customer deliveries as required
Following workplace health and safety procedures
Working Saturdays as part of the roster
About You
You'll be someone who enjoys working with people, takes pride in providing great service and has a genuine interest in agriculture or rural products.
You're organised,



reliable and comfortable balancing a variety of tasks in a busy retail and warehouse environment.
You show initiative, enjoy keeping active and take a practical approach to supporting customers, your team and the wider store operation.
Skills and Experience Required
Strong customer service and sales experience
Experience in rural retail, merchandise sales or warehousing is highly desirable
An understanding of the agricultural industry is highly desirable
Strong communication and interpersonal skills
Good computer skills, including experience using Microsoft Office and point-of-sale systems
The physical capability to safely undertake manual handling and other hands-on duties
A solid commitment to workplace health and safety
A current driver's licence
A current forklift licence, or willingness to obtain one
Availability to work Saturdays as rostered
Why Join Norco?
Be part of a local, community-focused team
Work in a hands-on and varied role with genuine customer connection
Be supported to learn new skills and build your knowledge of rural and agricultural products
Enjoy staff benefits including discounts, Fitness Passport, EAP support, paid parental leave and more
Join a business that genuinely values its people, safety and wellbeing
As part of our pre-employment process, the successful candidate will be required to complete a police check and pre-employment medical, including drug and alcohol screening, with outcomes considered satisfactory by Norco.
At Norco, we are committed to building a diverse and inclusive workforce.
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📌 Merchandise Sales | Retail & Warehouse (Toowoomba)
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📍 Toowoomba