With over 1.3 million members, RAC is one of Western Australia's most trusted and iconic organisations.
Purpose-led and member-focused, we are committed to creating sustainable value, fostering growth, removing barriers, and leading positive change for a better WA.
The Position
We are seeking experienced and passionate Automotive Mechanics who are ready to take the next step in their careers.
If you're looking for a role where your technical expertise and customer service skills make a real difference every day, this is the perfect opportunity for you.
Join our dynamic team as a Roadside Patrol Mechanic and help us deliver exceptional assistance to our members when they need it most.
About the Role
Working on a adaptable rotating roster of 8-hour shifts between 6:00am and 11:30pm, Monday to Sunday, your key responsibilities will include:
Responding to roadside assistance callouts, providing prompt and effective mechanical support to RAC members.
Diagnosing and troubleshooting a wide range of vehicle breakdowns with efficiency and precision.
Performing minor mechanical repairs, adjustments, and services including battery replacements, tyre changes, and jump-starts.
Delivering outstanding customer service, ensuring member safety and satisfaction during challenging situations.
Coordinating with towing services or other specialist support where necessary.
Maintaining accurate and detailed service records in line with RAC's policies and procedures.
Start your day from a designated RAC location.
What We're Looking For
To be successful in this role, you will possess:
Proven experience as an Automotive Mechanic with strong diagnostic and repair capabilities across various makes and models.
Relevant trade qualifications in Automotive Mechanics or a related field.
A Motor Vehicle Repairer's Licence (light vehicle repairs mandatory).
A current and valid driver's licence with a clean driving record.
Excellent problem-solving abilities and the capacity to work independently.
Strong communication and interpersonal skills,



with a genuine passion for helping others.
A customer-first mindset, with the ability to provide calm and supportive assistance under pressure.
What We Offer
Competitive salary including 12% Super plus generous shift allowance, penalties and benefits package - Based on a 38-hour week.
A meaningful career with a purpose-led organisation that invests in the WA community.
Ongoing professional development and career advancement opportunities.
A fully equipped and serviced RAC vehicle for work use.
Comprehensive member benefits including free Roadside Assistance and discounts across RAC's wide range of products and services (Holiday Parks, Security, Finance, Auto Services, Insurance and more).
Access to RAC's Community Volunteering Program and wellbeing initiatives.
Diversity & Inclusion at RAC
At RAC, we are proud to be an equal opportunity employer, committed to building a diverse and inclusive workplace.
We welcome applications from candidates of all backgrounds.
If you require any adjustments during the recruitment process, please let us know when you apply or reach out to us directly.
#LI-LJ1 RAC is a purpose-led member organisation.
Established in ****, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members.
At RAC we don't have shareholders.
That means we reinvest our profits for the better of our members and our State.
Our Purpose is to be the driving force for a better WA.
Our Vision to **** is to create a safer, sustainable and connected future for Western Australians.
Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA.
RAC is an equal opportunity employer.
We continue to build an inclusive workplace where we respect and celebrate differences.
We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds.
For any assistance please contact ******
#J-*****-Ljbffr

📌 Patrol Roadside North (Western Australia)
🏢 Rac Wa
📍 Western Australia