Job Description
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n Descriptionn
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As a M·A·C Retail Artist, you are a true ambassador of the brand - bringing artistry to life through exceptional service, creativity, and expertise. You combine advanced make‐up application skills with a passion for self‐expression to deliver a welcoming, personalised and high‐energy in‐store experience that inspires, educates and builds lasting customer relationships.
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You thrive in a rapid‐paced retail environment, confidently engaging customers through consultations, demonstrations and trend‐led artistry while delivering strong sales results. Working collaboratively within a high‐performing team, you contribute to impactful in‐store events, brand moments and activations, and uphold M·A·C's exacting standards of visual merchandising, hygiene and professionalism to ensure the store stands out as a destination for artistry and innovation.
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This role is ideal for a confident, motivated self‐starter who is excited by growth, creativity and performance, and who is looking to build a progressive career with a global leader in prestige beauty.
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Formal make‐up certification and/or previous retail artistry experience is desirable, however we also welcome passionate applicants with strong amateur artistry skills and a genuine love for the M·A·C brand. As a leader in prestige beauty, we celebrate individuality and diversity of thought, offering industry‐leading training, ongoing development,



and a competitive remuneration and benefits package to support your success.
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To apply: Please submit your resume and examples of your makeup work.
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n Qualificationsn
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Role Requirements
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Ability to facilitate exceptional, personalized customer service by providing tailored makeup solutions through strong consultation skills
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Achieve KPI's and sales targets through driving retail events, makeup appointments and theme days
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Leading by example with impeccable 100% M.A.C black professional, polished grooming
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Confidently wear and demonstrate diverse makeup looks
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Ensure you & your team are attending mandatory paid training sessions (virtual and in-person; travel may be required)
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What We're Looking For
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The ability to provide exceptional customer service, adhere to grooming guidelines, and KPI attainment.
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Strong makeup skills (self-taught or accredited) – portfolio or examples required
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Excellent communication and customer service skills
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Team player with a positive attitude
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Open to feedback and committed to professional growth
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Flexible availability including late nights and weekends
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Ability to travel to other locations when required
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Impeccably groomed
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Ability to provide see it say it feedback.
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What We Offer
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Generous discount on M.A.C products
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Company store discount
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On the job training + education
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