At
FAAC Technologies
, we provide innovative automation and access control solutions that enhance security, safety, and convenience across a wide range of environments.
From automatic doors and gates to advanced access control and parking systems, our technology helps people move safely and efficiently every day.
As a global leader in access and mobility solutions, we are committed to delivering high-performance, sustainable outcomes for our customers.
We are now seeking a passionate and self-motivated
Field Service Technician
to join our team in Melbourne.
About the Role
This is an exciting permanent full-time opportunity for an experienced
Field Service Technician
who enjoys working autonomously, solving technical challenges, and delivering exceptional customer service.
In this role, you will be responsible for servicing, maintaining, troubleshooting, and repairing a diverse range of automated access solutions across VIC.
You will work from a fully equipped company service vehicle and be the face of FAAC Technologies for many of our customers.
As such, professionalism, technical expertise, and a customer-first mindset are essential.
Key Responsibilities
Diagnose faults and carry out repairs on automated access equipment.
Perform inspections, testing, commissioning, and technical assessments.
Provide customers with technical advice and product support.
Maintain service vehicle stock levels, tools, and equipment.
Complete service documentation and reports accurately and on time.
Promote and support preventative maintenance and service agreement programs.
Skills & Experience
Experience in one or more of the following areas will be highly regarded:
Automatic doors and gate automation systems
Boom gates, sliding gates, swing gates, and bollards




Speed gates and pedestrian access control devices
Parking and vehicle access systems
Access control and security integration solutions
Electrical troubleshooting and fault finding
Field service or maintenance environments
About You
To be successful in this role, you will possess:
Previous experience in a similar service technician or maintenance role
Strong electrical and mechanical fault-finding skills
Excellent customer service and communication abilities
Strong time management and organisational skills
A current Australian Driver's Licence
An
Electrical Fitter Licence
or
Restricted Electrical Work Licence
(minimum requirement)
Why Join FAAC Technologies?
A great working setting with continuous professional development, competitive salary and benefits.
Opportunity to work for a large, successful and rapidly growing global organisation.
Great company culture with inclusive events throughout the year.
Tools of the trade provided including service van
Wellbeing day - that's 6 extra days off per year to focus on wellbeing
Our vision
is to be a worldwide leader in high performance solutions for access and mobility needs, in a sustainable way.
Our mission
is to offer reliable cutting-edge solutions to access and mobility needs, delivering solid returns to our stakeholders while ensuring respect of people, environment and ethical standards.
Our values
are centre around: People, Ethics, Aspirations and Strategies.
Explore more at: / like something that interests you?
Please click the "Apply" button to submit your application.
Safety is paramount in our Company; we have a zero tolerance to drugs and alcohol.
All new employees will be required to undergo a drug and alcohol pre-employment medical and police check.
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📌 Field Service Technician (Melbourne)
🏢 Faac Group
📍 Melbourne