Job Description
Must Have Skills:
n
n
Understanding of the Contact
n Center domain
n
5+ years of total experience
n
2+ years of hands-on Cyara
n experience
n
Solid experience with:
n
n
Cyara Velocity
n
Cyara Pulse
n
Cyara Cruncher
n
Cyara Automated Regression
n Testing
n
n
n
o Voice and Digital Channel
n Automation
n
Nice to Have Skills:
n
Detailed Job Description
n
n
Experienced
Cyara
n Automation Tester
to support the testing and validation of
n enterprise Contact Center as a Service (CCaaS) platforms.
n The ideal candidate will have expertise in using
Cyara Velocity,
n Pulse, and Cruncher
to automate customer journey testing across
n voice, IVR, digital, and omnichannel customer service
n environments.
n
The
n role will work closely with Solution Architects, Business Analysts,
n Developers, and Business Stakeholders to ensure high-quality customer
n experiences across contact center technologies and
n integrations.
n
n

📌 Test Lead With Contact Center And Cyara (Melbourne)
🏢 XPT Software Australia Pty
📍 Melbourne