Job Description
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Join Our Team at Berry Lane Hair! ✨
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Receptionist
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January ****
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Are you the warm, organised, bubbly person we've been searching for?
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Berry Lane Hair is looking for an exceptional Receptionist who will be the very first smile our clients see when they walk through our doors. This isn't just a reception role – you'll be the heartbeat of our salon, creating memorable experiences and capturing the magic that happens here every day.
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About the Role
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As our Receptionist, you'll be responsible for:
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Client Experience
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– Greeting our wonderful clients with genuine warmth and enthusiasm
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– Managing their journey from arrival through to departure
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– Anticipating needs and going above and beyond to exceed expectations
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– Creating that special Berry Lane welcome that keeps clients coming back
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Content Creation
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– Capturing the energy and artistry of our salon through photos and video
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– Documenting transformations, team moments, and the Berry Lane vibe
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– Helping our marketing team bring our salon to life across social media and marketing
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Day-to-Day Operations
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– Managing bookings and salon flow with ease
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– Keeping the salon immaculate and inviting
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– Handling enquiries with professionalism and care
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– Using your initiative to solve problems before they arise
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Who You Are
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You're someone who:
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– Radiates positive energy and brings joy to every interaction
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– Is naturally organised and punctual – you thrive on structure
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– Has exceptional customer service skills and genuinely loves people
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– Takes initiative without being asked – you see what needs doing and do it
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– Is reliable and professional while keeping things warm and personable
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– Has an eye for content and understands visual storytelling
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– Is adaptable and calm under pressure
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– Goes above and beyond as standard, not as extra
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What We're Looking For
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– Proven customer service experience
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– Strong organisational and time management skills
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– Comfortable with technology and social media platforms
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– Basic photography/video skills (or eagerness to learn)
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– Excellent communication skills
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– Qualified presentation
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– Genuine enthusiasm for the beauty and hair industry
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Bonus Points:
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– Experience in a salon or beauty environment
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– Content creation or social media experience
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– Coffee-making skills (because our looooooove coffee!)
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Why Berry Lane?
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Join a team that values creativity, excellence, and genuine care for our clients. You'll be part of a vibrant salon where every day brings new opportunities to make someone's day better and capture beautiful moments.
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Ready to Join the Berry Lane Team?
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If you're the organised, creative, people-loving professional we're looking for, we'd love to hear from you!
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Applications close:
26th December ****
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Position starts:
January ****
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📌 Receptionist (Queensland)
🏢 Berry Lane Hair
📍 Queensland