Job Description
Please note that rosters are predetermined.
Beforeapplyingplease
ensure you are available to cover the following roster
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Permanent part time opportunity - ***** hours per week
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9.30am - 4.00pm
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Monday to Friday
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Relief role
- this prospect will see the successful applicant support the East Maitland Branch with occasional support to the Raymond Terrace, Cessnock & Singleton Branches (reasonable travel required)
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Do workthat matters n
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.We have been serving our local communities for over 100 years with market leading products, services & technology.
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What we do has a real impact at all stages of people's lives – whetherit'sopening your first account, saving for a wedding, buying your first home, or planning for your retirement.Working with us in RBS meansyou'
llpositivelyimpactour
customers' lives and ensure that when they need us,we'rethere for them.
See yourself in our team n
As the
Customer Banking Specialist
in our
East Maitland Branch,
you'llbe theface of Commbank & thefirst
personcustomersspeak
with, you will:
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Greet each customer & clearly understand theirenquiry, guiding the customer to theappropriate channel
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Build personal connection with customers through meaningful conversations to enhance theirexperience
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Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
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Be aware of movements within the branch, ensuringit'srunning effectively &
efficientlyandthatcustomers
are satisfied with their experience
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We'reinterested in people who have: n
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A proventrack recordof delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
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Excellentcommunication
skills & display all the right behaviours tomaintainan approachable & professional demeanour
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Theability to manage customer expectationswith a professional presence
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A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
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With us,you'llhelp customers make informed financial decisions to achieve their goals. n
'Aboriginal &/or Torres Strait Islander people encouraged to apply'
#J-*****-Ljbffr

📌 Customer Banking Specialist Relief - East Maitland (New South Wales)
🏢 Commonwealth Bank
📍 New South Wales