Job Description
A global leader in commercial real estate and property services is seeking a polished, energetic Workplace Concierge to deliver premium, high-touch guest and employee experiences at a premier corporate site in Parramatta Square.
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As the face of the workplace, you will play a critical role in driving engagement, managing front-of-house operations, and ensuring a seamless, top-tier environment for corporate staff, clients, and VIP guests.
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A global leader in commercial real estate and property services is seeking a polished, energetic Workplace Concierge to deliver premium, high-touch guest and employee experiences at a premier corporate site in Parramatta Square.
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As the face of the workplace, you will play a critical role in driving engagement, managing front-of-house operations, and ensuring a seamless, top-tier workplace for corporate staff, clients, and VIP guests.
Key Responsibilities n
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Warmly welcome employees, clients, media, and VIPs. Manage front-desk reception, visitor access, temp passes, and lobby tracking systems.
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Spend time actively engaging with floor occupants, conducting daily floor walks to ensure meeting rooms, pantries, mailrooms, and workstations are immaculately maintained and fully stocked.
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Assist with meeting room and conference bookings, resolve scheduling conflicts, coordinate catering, and provide basic AV/tech support for presentations.
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Identify facility, maintenance, or security needs early. Raise work orders, manage locker allocations, direct deliveries, and collaborate with cleaning, building, and facilities management teams.
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Act as the primary point of contact for site inquiries and wayfinding, ensuring all requests are responded to within 24 hours with a personal follow-up.
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About You n
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Proven track record in corporate concierge, high-end hospitality, front-of-house reception, or premium customer service roles.
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Experience using guest management, visitor booking, or ticketing systems (experience with Condeco or Lobby Tracking Systems is an advantage).
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Outstanding interpersonal and written communication skills with a polished, professional presence.
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Highly organised with keen attention to detail and a hands-on approach to maintaining brand standards and seamless workplace operations.
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Able to successfully pass a Police Check prior to commencement.
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Key Details & Benefits n
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Based at modern offices in Parramatta Square, directly adjacent to Parramatta Station.
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Consistent corporate hours (Monday-Friday, 8:00 AM - 4:30 PM) with no weekend shifts.
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Gain high-profile corporate account experience with an industry-leading property firm.
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📌 Concierge (Sydney)
🏢 Hr Partners
📍 Sydney