Job Description
Lead With Purpose. Grow With Us. Area Manager - Brisbane North
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Retail Leadership Multi-Site Role Technology with Heart
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At
PTC Phone Tech & Comm
, we do more than repair devices-we empower people. We're a passionate team united by purpose, and we're on the lookout for a values-driven
Area Manager
to lead our
Brisbane North
region.
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This isn't a desk-based leadership role-it's hands-on, on-the-ground, and in-store. You'll be shoulder-to-shoulder with your teams, coaching, supporting, and even jumping in to complete repairs when needed. Leading from the front isn't just encouraged-it's expected. If you thrive in a fast-paced retail environment, know how to coach through accountability, and lead with heart - this is your chance to make a real impact.
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Your current footprint includes:
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Chermside, North Lakes (2 locations), Capalaba, Carindale, Indooroopilly, Morayfield, Kawana and Sunshine Plaza
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(subject to change based on business needs and new opportunities)
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What's in it for you?
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A full-time salaried leadership role across a high-potential region
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An opportunity to lead through performance, accountability, and a winning mindset
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A company that's values-first and people-focused, with strong systems and HR support
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Be the bridge between strategic vision and store execution
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Ongoing leadership development and career growth-your success is our priority
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What you'll be doing:
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Coaching Store Leaders / Muli-Site Managers to own their results, lead their people, and grow their stores
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Embedding strong team rhythms and holding others accountable through consistent in-store presence
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Lifting team performance through Success Development Plans (SDPs) and goal clarity
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Ensure all stores deliver consistent customer experiences aligned with company standards.
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Activating Local Area Marketing (LAM) to connect with communities and drive foot traffic
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Upholding compliance, visual standards, and operational excellence across all sites
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Champion our culture and values every day.
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What makes you a great fit:
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️ Multi-site retail leadership experience (minimum 3-5 stores, telco, tech or services retail preferred)
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️ Passionate about people-you lead with purpose, heart and integrity
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️ Comfortable with data, decision-making, and financial accountability
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️ You have high expectations and the coaching skills to help others reach them
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️ Resilient, adaptable, and ready to travel regularly across WA.
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️ You believe strong store culture leads to strong business results
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Our Values How You Lead Matters
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At PTC, our values are more than words-they guide the way we lead, work, and grow:
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Trust: You build strong, reliable relationships by delivering on your word and holding others to account.
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Sincerity: You lead authentically, providing clear, honest feedback and showing genuine care for your people.
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Simplicity:



You bring clarity to complexity, making it easier for your teams to focus and succeed.
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Teamwork: You create a sense of "one team" across every store, lifting performance together.
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Challenge: You see challenges as the catalyst for growth-driving innovation, coaching through resistance, and raising the bar.
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Ready to lead people with heart and performance in mind?
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Apply today
to step into a role that's as rewarding as it is impactful.
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Let's grow together-
this is your time
.
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Our Recruitment Process:
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If you meet our criteria, we'll schedule an initial zoom screening with the HR Team to discuss the role and ensure alignment with expectations.
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Following a successful zoom interview, we'll invite you for a follow up zoom call with the National Sales Manager & Managing Director.
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At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey.
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A quick heads-up
: This retail role includes some physical work on the floor - like lifting stock or moving displays (up to 25kg). You might be asked to complete a quick fitness check during the hiring process. Random drug and alcohol testing may also apply during your time with us as part of our commitment to a safe and healthy workplace.
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A final note
: Police checks form part of the onboarding process at PTC. If it's needed for your role, we'll make sure the process is simple and well-supported
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Join our team and start shaping the future of technology today! Apply now and be part of something extraordinary!

📌 Area Manager (Brisbane)
🏢 PTC Phone Techmm
📍 Brisbane