Project Support & Improvement Officer
Salary $********* to $********* p/a + super
Permanent full time position – 35 hours per week
Work from Home (WFH) options / Versatile Working Arrangements
About Ku-ring-gai Council
Ku-ring-gai is one of Sydney's most beautiful and environmentally rich areas, located just 16km north of the CBD.
With a mix of vibrant town centres, leafy residential areas, heritage precincts, and natural bushland, we are a local government area committed to balancing growth with sustainability, character, and community values.
About the role
Council is seeking a motivated and detail-oriented Project Support & Improvement Officer to join our team.
This role provides essential project coordination and administrative support across a range of initiatives, including the development and implementation of project management procedures, system administration, and continuous improvement programs.
Your duties will include, but are not limited to:
Provide project support, including development of procedures, templates, and documentation, and assist with monitoring project/program milestones
Administer and maintain Council's Project Management System, including configuration, user support, reporting, testing, and integrations
Deliver training, troubleshooting, and ongoing support for end users and project teams
Facilitate communication, meetings, and engagement activities within the team and with internal stakeholders
Support continuous improvement initiatives by identifying opportunities, implementing process enhancements, and adopting best practices




Monitor funding agreements and ensure compliance with project requirements
Prepare reports, presentations, and documentation to support project management and business performance initiatives
Qualifications, Skills & Experience
Certificate IV in Business Administration, Project Management, or a related field, or demonstrated relevant experience with ongoing professional development
Current Class C Driver's Licence
Proven experience in project support, process improvement, and administration, including developing reports, documentation, and presentations
Strong communication, problem-solving, and interpersonal skills, with the ability to work independently and collaboratively
Highly developed time management skills, with the ability to plan, prioritise, and manage multiple activities and projects
Proficiency in Microsoft Suite (Word, Excel, Outlook) and experience with project management software
Benefits
35 hour working week
Work from Home (WFH) options / Flexible Working Arrangements
Novated Lease options available for private use vehicles
Access to Fitness Passport
Up to $100 Health & Fitness yearly reimbursement (conditional)
Free confidential Employee Assistance Program
Beautiful Ku-ring-gai Location
Supportive and collaborative team culture
Access to a wide range of development and training opportunities
For more information on the benefits offered at Ku-ring-gai Council, please refer to our websiteclick here.
Like to know more?
Contact Claire Ashby on *********
Closes:
11:30pm, 23/10/2026
Ku-ring-gai Council is an equal opportunity employer
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