Urban Utilities is seeking a collaborative communications qualified in the Customer Experience department to design and manage operational content for frontline teams.
You will translate complex processes into clear guidance, support governance, and enable change across stakeholders while delivering engaging, user-friendly materials and knowledge assets.
Your role focuses on creating accessible content that improves employee capability and customer experience, contributing to improvements
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📌 Process Content Designer (New South Wales)
🏢 Urban Utilities
📍 New South Wales
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