VAPS Market Business Navigation & Operations Manager - IKEA Queensland
"You care about making a positive impact in the world.
You understand greatness requires thinking differently.
An inclusive and accepting work environment is important to you.
"
A job at IKEA is so much more than home furnishings.
Together, we work to make a better everyday life for the many.
It's the perfect fit if you want to contribute, grow, and share.
Join the team and start a better life for yourself.
At IKEA, our vision is to create a better everyday life for the many people.
We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet.
We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information
This role is Permanent, Full-time, 76 hours per fortnight.
This role works across IKEA Logan and North Lakes in Queensland, with time split equally between both stores.
Operating in a VAPS environment with shared market leadership, the role connects business results to daily operations across both units.
As our store operates 7 days a week, you are expected to work a rotating roster with a mix of day and evening shifts,



including every other weekend, working both Saturday and Sunday.
As part of the recruitment process this role requires a pre-employment check for final candidates.
Applications close Tuesday 10 November ****.
About this work area
As Business Navigation & Operations Manager for the Queensland market, your responsibilities will include, but are not limited to:
Operate as a market leader in a VAPS environment, supporting shared market leadership across the Logan and North Lakes stores and taking responsibility for the performance and development of both stores.
Lead the market business and financial planning process in close partnership with the Market Manager and Market Management team, securing alignment between financial priorities, commercial direction and in-store reality.
Drive budgeting, forecasting, follow-up and scenario planning, maintaining a full end-to-end understanding the Profit & Loss of both stores and the operational drivers behind business performance.
Actively contribute as a key member of the Market Management team, supporting strategic direction and long-term growth.
Identify commercial opportunities in collaboration with the Commercial Team and relevant functions, promoting strong business case, ROI and cost-conscious thinking.
Optimise market performance through close-the-gap analysis, benchmark KPIs and implementation of best practice, connecting business results to daily operations and what is happening on the shop floor.
Provide relevant, user-friendly business information, building financial and performance competence across the organisation to support strong decision-making, and enable managers to turn insight into practical, sustainable action.
Act as a trusted financial business partner and business navigator, influencing managers and specialists across Sales, CFF, Customer Relations,



Com&In;, IKEA Food, P&C;, Recovery, Staff Planning, IT, and Risk & Compliance.
Secure succession through talent identification and develop and empower leaders and teams through sharing your business expertise.
Provide leadership and governance across Business Risk & Compliance, Product Quality & Recovery, and IT Support, ensuring robust compliance, quality standards, operational continuity, and effective IT support at store level.
Who you are
As Business Navigation & Operations Manager you are:
A senior business leader with extensive experience in Business Navigation and Operations, ideally within a complex, high-volume retail setting and ideally holding a degree in Business/Finance/Economics or a related field.
Highly skilled in financial steering, P&L; management, budgeting and forecasting, with the ability to translate strategy into action.
Passionate about growing the business through strategic and operational development.
An experienced leader who can drive the business plan agenda and steer the business towards sustainable growth and profitability.
Someone who thrives in a fast-paced environment, remains curious and adaptable, thinks outside the box and is energised by navigating complexity and change.
Commercially minded, analytical and people oriented, with a strong whole-store perspective and the ability to connect business results to customer experience and operational performance.
Driven and naturally curious, able to identify and analyse opportunities in a cost-conscious way.
Strong at building trusted relationships with stakeholders and influencing decisions that positively impact the business plan, commercial direction and customer experience.
Values-led, people-focused and motivated by creating better everyday life at home, while leading through others.
Note: International relocation support is available for the right candidate.
This is a unique opportunity to take on a broad market role across two stores, helping shape the future growth and omnichannel development of the Queensland market.
We need people like you!
At IKEA, work is so much more than a job.
Come join us!
#J-*****-Ljbffr

📌 Market Business Navigation & Operations Manager - Qld (Queensland)
🏢 Ikea
📍 Queensland