BYD Noosa, proudly a part of Harmony Auto, a BYD flagship store in QLD, is at the forefront of the electric vehicle revolution in Australia.
Harmony Auto is recognised as the biggest importer of luxury and ultra-luxury vehicles from China, offering unparalleled quality and prestige.
We are seeking a motivated Senior Service Adviser.
You will provide technical support for repairs and maintenance, oversee work quality, and assist in explaining vehicle issues.
Manage workshop operations and complete BYD-assigned technical tasks.
Key Responsibilities
Provide technical support for the maintenance work of the after-sales service department
Supervise the quality of maintenance work, guide subordinates to carry out work, and ensure the smooth progress of maintenance work
Complete relevant technical work entrusted by TMCI
Responsible for workshop site management to ensure that the entire workshop is in the best condition
Responsible for technical support, technical guidance and technical management during workshop maintenance and production
Responsible for diagnosing and analysing difficult faults, and answering external technical information consultations
Responsible for technical teaching to workshop technicians and providing technical assistance
Supervise the execution of workshop maintenance operation procedures, solve or organise research on problems encountered during maintenance
Rationally formulate and implement workshop training plans,



be responsible for training on current models or new technologies, conduct targeted assessments, and organise workshop employees to participate in technical training sponsored by BYD
Cooperate with claims specialists to report product problems, successfully file claims, and actively provide product quality information to BYD
Responsible for technical lectures for users and cooperate in organising related activities
Complete the tasks assigned by the service manager promptly; cooperate with the daily work of the workshop supervisor
Qualifications
Education:
Diploma or higher in automotive or a related field.
Training:
Received training in maintenance technology, management, etc.
Experience:
5+ years in automotive repair, including 2+ years in workshop management.
Those who are proficient in mechanical and automobile-related knowledge are preferred
Familiarity with BYD operations is advantageous.
Skills:
Good communication and language expression skills, familiar with the vehicle maintenance process and related work
Hold a valid driver's license and automobile-related skill certificates
Strong analysis, organisation, business development and training capabilities
Able to handle customer complaints
You must be eligible to work in Australia
Ready to take a giant step in your career?
Interstate Candidates are WELCOME.
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📌 Workshop Manager - Byd Noosa (Queensland)
🏢 Harmony New Energy Auto Pro Servicing
📍 Queensland