Medical/Healthcare Receptionist – CPAP Victoria – Kew and Port Melbourne Clinics

We are growing – come and join our team. We will train you!

Part-time – 4.5 days per week

Monday, Thursday and Friday in our Kew Clinic

Wednesday and Saturday (half day) in our Port Melbourne Clinic

You will have a regular day off on Tuesday

We have a fabulous team spread across 16 clinics throughout Victoria. Our business is thriving and we are looking for a committed Medical Receptionist to join us on a part time basis working 4.5 days a week from 9am to 5pm on Monday, Wednesday, Thursday and Friday and from 9am to 1pm on a Saturday. These hours will be worked over both our Kew and Port Melbourne clinics.

This role is a pivotal role in the business. Your team in Kew and Port Melbourne is small but your reach across the business is huge! The role involves face to face contact with patients as well as a significant telephone phone contact with patients and team members.

This role will place you in a professional and caring team environment. Not only will this role be an important addition to our patient care strategy, it will provide pivotal support to the team of CPAP Consultants that work across all of our clinics. You will keep the wheel turning by communicating daily with team members, assisting our on-line business and answering patients enquiries over the phone and face to face.

CPAP Victoria is a leading provider of professional Snoring and Sleep Apnoea services. We provide patients who have been diagnosed with Obstructive Sleep Apnoea, therapy programs and products to improve their quality of life.

We are privately owned by committed,



kind and forward thinking owners, so you will feel cared for and valued and you will be part of an amazing culture!

Responsibilities include:

- Answering phones
- Greeting patients
- Booking appointments
- Invoicing and taking payments
- Correspondence
- General administration tasks
- Setting up patients for CPAP Trials and assisting in CPAP equipment maintenance & sterilising
- Selling products and conversing with patients regarding their equipment
- Basic marketing and sales administration
- Receiving stock

The successful applicant will have the following skills and attributes:

- Intermediate to Advanced knowledge of MS Word, Excel, Google Aps, Chrome Web browser and gmail.
- The ability to communicate with patients from all types of backgrounds
- Excellent oral and written communication skills
- Fantastic personal presentation (we will provide a uniform)
- Excellent attention to detail
- Professional, warm and friendly disposition
- A strong work ethic – self-motivated, pro-active, takes pride in work
- A brilliant administrator with excellent organisational and time management skills
- Able to work well independently

Qualifications:

Medical and general reception experience is advantageous. We welcome a health, science, retail and/or sales/marketing background. No qualifications are required, just the desire to learn and provide first class customer service. We will provide excellent training and induction.

Intensive training and support will be provided.

Feel free to explore us more at www.cpapvictoria.com.au

Please send Clare and Larissa your resume and cover letter.

📌 Medical/Healthcare Receptionist – CPAP Victoria – Kew and Port Melbourne Clinics
🏢 CPAP Victoria
📍 Kew