About Us

Springmount Services is a 100% Australian owned and operated integrated services company with over 1700 staff nationwide, and we are currently on the lookout for a Security Officer, who share our commitment to service excellence and care.

We have a position available based at our Forest Lake Shopping Centre site and we are looking for an enthusiastic, engaging team member who is passionate about delivering a great experience to our customers with every interaction.

Security Officer

You will be working a roster as discussed with Springmount Services Management and will need to be available for Sick Leave and Annual Leave Relief.

This role you will be working alongside Security providers who are responsible for a range of duties and work to agreed schedules to deliver an exceptionally high standard or work. Specific responsibilities may include, but are not limited to:

Key Selection Criteria:

- Being able to provide pro-active to support to the team, customers, Centre Management and Centre retailers.

- Exclusive knowledge of Fire Finder Systems-ability to use competently & correctly.

- Auditing skills.

- Ensuring compliance with company procedures.

- Current Security Licence.

- Current Drivers Licence.

- Current First aid and CPR.

- Monitoring/use of CCTV systems.

- Incident reporting processes.

- Access control-swipe card-control-issuing.

- Maintaining log book/registers.

- Use of electronic controlling systems for doors.





- Use of Fire Control Systems/Platforms.

- Excellent knowledge of Microsoft Suite to conduct daily tasks.

- Attention to Detail.

- Excellent critical thinking and problem-solving skills applicable in a dynamic work environment.

- Ability to work unsupervised and be self-motivated.

- High standard of presentation.

- Personable with exceptional time management skills, and the ability to engage a diverse range of people.

- Creating a positive and safe working workplace.

- The Role

What We Offer

Shifts – To be discussed for the right applicant.

Start of the selected candidate to complete onsite induction and training shifts.

In conjunction with the United Workers Union, new potential staff will be entitled to a range of benefits, which are listed:

- More stable work pattern upon employment

- More favorable job Security-favoring FT & PPT over Casual employment

- 6% pay above the Modern Security Industry Award.

- Employer Income Protection & Top Up Insurance Cover

- 2 hours to renew Security license if staff have 2 years’ experience.

Challenging and varied work within a supportive team environment in a Retail environment.

Ongoing support.

Uniform provided.

Personal development and career progression.

Opportunities for high performers are encouraged.

Please email your application directly to ••••@springmountservices.com.au

📌 Security Officer-Retail (Forest Lake)
🏢 Important Group
📍 Forest Lake