We're Hiring! Medical Receptionist & Registered Nurse

Springvale Endoscopy Centre | Springvale, VIC

About Us

Springvale Endoscopy Centre is a well-established day hospital dedicated to providing high-quality, patient-centred endoscopic care.

We pride ourselves on delivering compassionate, professional care in a friendly and supportive environment.

We are currently seeking enthusiastic, reliable and motivated individuals to join our growing team in the following positions:

- Medical Receptionist – Casual (3 days per week)

- Registered Nurse – Casual (2-3 days per week Monday to Friday)

Position 1: Medical Receptionist

About the Role

As a Medical Receptionist, you will be the first point of contact for our patients and play an important role in ensuring the smooth day-to-day operations of our centre.

Key Responsibilities:

- Welcome patients and provide friendly, professional customer service.

- Manage patient bookings, appointment changes and cancellations.

- Answer telephone enquiries and respond to emails.

- Assist with patient registration, admissions and discharge administration.

- Verify patient information, including Medicare and private health insurance details.

- Process payments, Medicare claims and patient billing.

- Maintain accurate and confidential patient records.

- Liaise with doctors, nurses and other healthcare professionals to coordinate patient care.

- Provide general administrative support.

About You:

- Excellent communication and interpersonal skills.

- Friendly, organised and patient-focused.

- Strong attention to detail and ability to multitask.

- Confident using computers and learning new software.

- Ability to work independently and collaboratively.

- Previous medical reception or healthcare administration experience is preferred.

- Experience with Bluechip or MedicalDirector software is advantageous.

- Knowledge of Medicare billing and private health insurance is desirable.

- Proficiency in Vietnamese, Mandarin,



Cantonese or Khmer is highly regarded.

Position 2: Registered Nurse – Endoscopy

About the Role

We are seeking compassionate and motivated Registered Nurses to join our clinical team on a casual basis.

You will be involved in delivering safe, high-quality nursing care to patients undergoing gastroscopy and colonoscopy procedures, including pre-admission assessment, procedural assistance, recovery and discharge.

Previous endoscopy experience is advantageous but not essential, as training will be provided to suitable candidates.

Key Responsibilities:

- Patient Care: Deliver secure, efficient and patient-centred nursing care throughout the patient's endoscopy journey, including monitoring observations, administering medications within scope of practice and ensuring patient comfort and safety.

- Pre-Procedure Preparation: Conduct pre-procedure assessments, review medical histories, prepare patients for procedures and provide appropriate patient education.

- Intra-Procedure Assistance: Assist endoscopists during gastroscopy and colonoscopy procedures, prepare and handle equipment, monitor patient conditions and respond promptly to clinical concerns.

- Post-Procedure Recovery: Monitor patients following sedation, assess recovery progress, provide appropriate post-anaesthesia nursing care and ensure patients meet discharge criteria.

- Patient Education: Provide clear discharge instructions, including post-procedure care, potential complications and when to seek medical attention.

- Documentation:



Maintain accurate and comprehensive clinical documentation in accordance with hospital policies and professional standards.

- Team Collaboration: Work closely with endoscopists, anaesthetists, nursing staff and administrative personnel to ensure safe and efficient patient care.

- Endoscope Reprocessing (CSSD): Participate in training and competency assessment for endoscope cleaning, disinfection, reprocessing and infection prevention procedures in accordance with relevant standards.

About You:

- Current registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA).

- Clinical nursing experience is desirable, preferably in endoscopy, perioperative nursing or day surgery, but not essential.

- Current Basic Life Support (BLS) competency required. Advanced Life Support (ALS) competency is advantageous. Annual in-service training is provided.

- Strong clinical assessment skills and ability to recognise and respond appropriately to changes in patient conditions.

- Excellent communication and interpersonal skills with a compassionate, patient-centred approach.

- Ability to work effectively within a multidisciplinary team.

- Strong commitment to infection prevention, patient safety and professional development.

- Willingness to undertake training in endoscopy nursing and endoscope reprocessing.

- Proficiency in Vietnamese or Chinese is advantageous but not essential.

- Availability to work casual shifts on weekdays (Monday to Friday).

How to Apply

If you are enthusiastic, reliable and committed to delivering excellent patient care, we would love to hear from you!

Please submit your resume and a brief cover letter outlining your experience and suitability for the position.

Please indicate whether you are applying for the Medical Receptionist or Registered Nurse position.

We look forward to welcoming new members to the Springvale Endoscopy Centre team!

📌 x1 Registered Nurse, x1 Medical Receptionist (Springvale)
🏢 Springvale Endoscopy Centre
📍 Springvale