This is a real role, in a real clinic, with a real team

We’re a busy, well-loved allied health clinic in West End and we’re looking for someone to join us at the front desk — the person who sets the tone for every single patient who walks through our door.

This isn’t a sit-quietly-and-answer-phones role. We’re a multidisciplinary physio, Pilates, Dietetics, and Massage clinic and our reception desk is the engine room — high volume, fast-paced, genuinely important work. We need someone who gets that and loves it.

What the role actually looks like

• Part-time , up to 28 hours per week across our clinic operating hours — early mornings and late evenings are part of the roster, so flexibility is essential

• Managing our busy appointment books using our health practice management software (

• Patient check-in and check-out, phone and email enquiries, scheduling and rescheduling

• Processing payments, Medicare, health fund claims, and billing

• Supporting our team of physios, Pilates instructors,Dietitian and massage therapists with day-to-day admin

• Keeping the front desk running smoothly — organised, welcoming, and on top of it

What we’re actually looking for

Experience matters — but honestly, who you are matters more.

You’ll tick most of these boxes:

• Health PMS experience is a bonus





• Experience in health admin or medical/allied health reception is a big plus

• Full Australian working rights — we’re not in a position to offer sponsorship

• Able to work early morning and late evening shifts (and possibly Saturday mornings)

• Available to start soon — immediately is a bonus

But the thing we care about most is this: are you genuinely a people person?

We mean someone who lights up when a patient walks in — not just someone who can manage it professionally. Someone who remembers names, who makes people feel calm when they’re in pain or anxious, who has the kind of warmth you can’t train.

We also need someone who:

• Works well in a team and genuinely enjoys it — we’re collaborative here, not siloed

• Has a can-do attitude and doesn’t wait to be told twice

• Is willing to work hard and learn — we’ll invest in you if you invest in us

• Handles a busy, sometimes unpredictable setting without losing their cool

• Communicates openly and honestly — with patients and with colleagues

How to apply

Apply via Seek with your resume and a cover letter that actually tells us who you are — not just what you’ve done. We read every one.

We’ll be moving quickly on this so don’t sit on it.

Full Australian working rights required. No sponsorship available.

📌 Allied Health receptionist/admin assistant (West End)
🏢 Revive Ashgrove
📍 West End