Experienced Strata Account Executive opportunity with a leading national brokerage

Your recent company

This is a modern, forward-thinking and growing insurance brokerage based in Melbourne's CBD, who are looking for a Strata Account Executive to join their team. The business is progressive and well-regarded, providing an excellent benefit package to its employees and offering a broad range of work. The company is looking to hire an experienced account executive to deal with a book of strata work.

This is a flexible role based in Melbourne's CBD, and is a great career progression opportunity for an Insurance Broker with strata experience.

Your new role

As a Strata Account Executive, you will be an integral part of a dynamic insurance broking team, managing a diverse portfolio of strata clients across residential, commercial, and mixed-use properties. This role combines client relationship management, technical insurance knowledge, and strategic negotiation to deliver tailored strata insurance solutions.

Your main responsibilities will be:

- Manage and retain a portfolio of strata schemes across various property types, ensuring high levels of client satisfaction and retention.
- Develop and present customised insurance programmes and renewal proposals that address the unique risks and compliance requirements of strata communities.
- Negotiate competitive terms with underwriters, leveraging your market knowledge to secure optimal coverage and pricing.
- Respond to client enquiries, providing expert guidance on policy coverage, endorsements, and claims processes.
- Support and coordinate claims management, acting as a liaison between clients, insurers, and loss adjusters to ensure timely resolution.
- Identify new business opportunities through referrals, networking with strata managers, and leveraging existing relationships.
- Ensure compliance with RG146,



strata legislation, and internal governance standards, maintaining accurate records and documentation.
- Stay informed on strata insurance trends, legislative changes, and emerging risks affecting the strata sector.
- Collaborate with internal teams, including claims, underwriting, and support staff, to deliver seamless service and meet business objectives.
- Maintain Tier 1 qualifications and complete ongoing professional development to uphold industry standards and enhance your expertise.

What you'll need to succeed In order to be considered for this position, you will have:

- A minimum of 3 years of experience in insurance broking, with at least 1 year of experience in strata.
- Ability to confidently manage a portfolio of strata renewals (70+ per month).
- Tier-1 RG146 qualified.
- Strong systems and software experience, with proven knowledge of broking platforms.
- Excellent communication skills, with an ability to build strong internal and external relationships with clients and stakeholders.
- Full, unrestricted rights to work in Australia.

What you'll get in return This role offers a strong benefits package for the right person, including

- Salary between $90,000 and $100,000 including super, which may be negotiable depending on your experience.
- Hybrid working (2-3 days in the office per week).
- Melbourne CBD-based role, serviced by great transport routes.
- Clear pathway for further career progression and management opportunities from day one.
- Broader employee wellness benefits and team-building activities.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Sam Puddephatt on [email protected] now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

📌 Account Executive / Insurance Broker - Property & Strata (Melbourne)
🏢 Hays Insurance
📍 Melbourne