/n Advance Your Administration, Customer Service, or Office Management Career with Our #1 Australian Company /n /n As a growing company, we are always eager to hear from experienced applicants to see how your future career plans may align with our future recruitment plans. /n /n Are you looking to build your career with a role in: /n /n

- Customer Service

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- Scheduling

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- Pest Management Administration

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- Commercial Pest Management

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- Team Leadership and Office Management

/n /n /n Suburban Pest Management was recently awarded the #1 Pest Management Company in Australia, and is among the Top 6% fastest growing companies in the country. /n Over the last 25 years we have continued to grow our team and culture of enthusiastic, self-motivated team players. /n /n Learn our World Class Practices /n You might not like finding bugs at home, but be surprised finding out what our company and industry have to offer. /n /n /n

- Suburban Pest Management is a family-owned pest management business, with a head office in Caboolture

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- Despite being founded in 1994, we’re a young team – the average age of our employees (including the second-generation owners) is just 35 years old

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- The 10 people in our customer service and admin team supports our technicians and inspectors to deliver more than 300 weekly jobs around South East Queensland

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- We are always raising the bar for culture in our team, and changing the reputation and expectation of pest managers around the country

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- Our Vision is “To Be the Go To Pest Management Company in Australia” – beyond being the best in the field, we’re also investing in training, marketing, video production, AI, business strategy, and more every day.





/n /n /n Please check out our website https://www.suburbanpest.com.au/ or our TikTok @suburbanpestmanagement or YouTube channels @suburbanpestmanagement to get a feel for why a Pest Management career may not be what you expect. /n /n Will you fit in at SPM? /n Regardless of your specific Pest Industry experience, if you’re willing to bring the right skills and attitude then we’re willing to invest in you. /n /n Ideally you will: /n /n

- Like being part of a team

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- Want to learn and apply new skills

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- Take responsibility for helping our customers and your colleagues

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- Be fast-paced, with attention to detail

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- Have a can-do attitude

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- Be professionally presented

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- Enjoy talking with people and communicating, in writing, in person, and on the phone

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- You must have a driver’s license and your own transport to get to work each day

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- It would be an advantage to have work-ready computer skills, including typing speed of 60 wpm (avg)

/n /n /n Our recruitment process and salaries will reflect your experience: /n /n /n

- Previous administration or customer service work

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- Previous call centre work

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- Previous team leader, supervisor, or office management experience

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- Industry-relevant experience (though this is never a pre-requisite)

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- Experience using Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Dynamics, or Xero Accounting





/n /n /n What You Can Expect /n Every day is different, which is why we like it here. Our customer service office team are responsible for a variety of tasks, with cross-training to support and the prospect for team members to focus on the tasks they can deliver best. We want to teach you a wide variety of tasks and responsibilities including: /n /n /n

- Inbound and outbound telephone calls

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- Enquiries via social media and chatbot

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- Management team support

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- HR process support including assisting with onboarding and induction

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- Asset Register maintenance for our fleet of vehicles

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- Virtual file management

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- Various finance tasks including cash handling, invoicing, accounts receivable

/n /n /n We also want to give you opportunities to learn in the following areas of our business, over time and depending on where your personal interests may lie: /n /n /n

- Customer Service

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- Scheduling

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- Marketing

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- Video Production

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- Finance

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- Business Operations

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- Business Development

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- Operations Management

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- Team Leadership

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- and any of the career-oriented skills of our field technicians and inspectors

/n /n /n How to Learn More and Apply /n Click Apply Now, and submit your CV and a Cover Letter explaining why you feel working with SPM is the right opportunity for you. Once received, you will be sent an email with some additional questions to help fast-track your application – so please check your inbox and spam folder for ‘SPM’ or ‘Employment Hero’. /n /n We’re #1 for a reason, and we hope to welcome you to our growing team soon. /n /n Suburban Pest Management /n

📌 Administration and Customer Service (Multiple Roles) (Brisbane)
🏢 Sub Pest Management Pty
📍 Brisbane