Rainbow Coast Insurance Brokers is looking for a friendly, organised and reliable Administration Assistant to join our team in Albany. This is an excellent opportunity for someone who enjoys working in a busy office environment, takes pride in providing great customer service and has a strong eye for detail. Working as part of our team, you will provide administrative and operational support to our brokers and assist with the smooth day-to-day running of the office.
Key responsibilities
- Providing general administrative support to the brokerage team
- Answering incoming telephone calls and assisting clients with general enquiries
- Greeting clients and visitors to the office
- Managing incoming and outgoing correspondence
- Data entry and maintaining accurate client and policy records
- Scanning, filing and document management
- Following up outstanding documentation and information
- Assisting with banking, postage and other general office duties
- Liaising with clients, insurers and service providers when required
- Providing general support to the team to ensure the office operates efficiently
About you
- Friendly, approachable and professional
- Highly organised with excellent attention to detail
- Reliable and punctual
- Confident communicating with clients and colleagues
- Comfortable working in a busy environment and managing competing priorities
- Able to work independently while also being a strong team player
- Proactive and willing to learn
- Confident using computers and Microsoft Office
- Experienced in administration or customer service
Benefits
- A friendly and supportive team environment
- A reliable position within an established local business
- Monday to Friday office hours
- Training and support to develop your insurance and administration skills
- Variety in your day-to-day work
- The opportunity to develop a long-term career within the insurance industry
About us Rainbow Coast Insurance Brokers is an established insurance brokerage providing personalised insurance advice and service to clients throughout the Great Southern and beyond. We pride ourselves on providing professional, responsive and personalised service to our clients while maintaining a friendly and supportive workplace for our team.