Kelmatt Industries is a proudly Australian-made manufacturer based in Scoresby. We’re looking for a dependable Administration & Customer Service Assistant to support our office and sales team.

This is a varied, customer-facing role suited to someone who enjoys helping people, keeping things organised and handling the practical details that keep a busy office running smoothly. The proposed hours are 10:00am–2:00pm, Monday to Friday, making the position particularly suitable for someone seeking consistent school-friendly hours.

The position will commence on a casual basis for an initial six-month assessment period, with a review of suitability and potential transition to permanent part time employment at the end of that period.

Typical Duties

- Answering incoming calls and assisting with customer enquiries
- Responding to and organising emails and messages
- Welcoming customers and assisting with front-counter sales
- Using accounting software to process customer invoices, payments, credits and related transactions
- Assisting with returns, damaged items and delivery enquiries
- Updating and closing completed jobs and maintaining accurate records
- Filing, data entry and ordering office supplies
- Supporting the sales and administration team as daily priorities change

Our Requirements
- ·Previous experience in administration, reception or customer service
- Confident,



friendly and professional communication by phone, email and in person
- Previous hands-on experience using accounting software, with strong accuracy and attention to detail
- Able to organise priorities, follow processes and work independently
- Dependable, punctual and genuinely interested in ongoing part-time employment
- Able to reliably work on site in Scoresby, Monday to Friday, 10:00am–2:00pm
- Experience using CRM or customer management systems to maintain customer records, manage enquiries and track follow-up activities would be an advantage

Accounting Software Experience Previous hands-on Xero experience is highly regarded. Experience using comparable accounting software, will also be considered.

We’re particularly interested in applicants who have used accounting software for real workplace tasks such as invoicing, customer accounts, credits or payment processing, rather than training alone.

Training will be provided on Kelmatt’s products and internal systems.

How to Apply

Please send your resume and a short note outlining your relevant administration experience, the accounting software you have used and the tasks you performed with it.

Job Types: Part-time, Casual

Pay: $36.85 – $37.50 per hour

Work Authorisation

- Australia (Required)

Work Location: In person

📌 Administration / Customer Service Assistant (Scoresby)
🏢 Kelmatt
📍 Scoresby