About the role

We are seeking an experienced and capable Administration Officer to join our Bundaberg Aged Care Residence care team. The ideal candidate will demonstrate commitment to a customer service approach whilst ensuring work completion and an eye for detail.

Key responsibilities

- Handle reception duties, including phone and direct contact with visitors, residents, staff, and contractors

- Coordinate admissions and discharges of residents

- Process accurate invoicing, reconciliations, and order processing

- Manage HR files, process police checks, create contracts, and assist with employee onboarding using existing systems

- Manage mail, couriers, deliveries, correspondence, and documentation

- Act as the site's Health, Safety and Wellbeing Officer (HSWO) in accordance with the HSWO Scope Guideline

- Support the Facility Manager and WHS and Workers' Compensation Manager with WHS administration, hazard/incident documentation, scheduled WHS activities and site safety checks

- Complete WHS inspections, paperwork, and Committee minutes,



escalating issues as required

About you

- Exceptional communication and telephone skills

- Ability to work collaboratively with the team and key personnel to obtain the best results

- Demonstrated efficiency in administration skills

- Familiarity with rostering processes or roster management

- Outstanding and warm personalised customer service skills

- Ability to maintain the confidentiality of all company, resident, and employee matters

- Proficiency in using technology and software, including rostering systems and reporting

- Proficient with MS Office – word, excel, PowerPoint, and other software

- Must have experience in aged care and have a basic knowledge of Work Health & Safety

- Valid Driver's License

Benefits

- Competitive pay rate in the industry

- Supportive team workplace providing stability and consistency to your work

📌 Administration Officer (Bundaberg Central)
🏢 Elderly Care
📍 Bundaberg Central