The Administration Officer - Maternity Services, provides frontline reception and administrative support to women, families and visitors accessing maternity services. This role plays a key part in ensuring efficient patient registration, accurate documentation and high-quality customer service, while working collaboratively with clinical and administrative teams to support safe and positive care experiences., * Deliver consumer-centred, courteous reception and customer service, ensuring confidentiality, accurate patient registration, and a welcoming experience for women, families, and visitors.

- Work collaboratively within a multidisciplinary team, maintaining clear and skilled communication to support effective patient flow and positive consumer outcomes.

- Maintain accurate data entry, documentation, and audits while complying with Barwon Health policies, privacy, information management legislation, and mandatory training requirements.

- Use clinical and administrative systems (iPM, BOSSnet, Birthing Outcomes System) appropriately,



identifying and reporting data issues to support safety, quality, and continuous improvement., Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

About The Candidate

- Excellent verbal and written communication skills with advanced computer literacy including MS Office; ability to learn specialist systems

- Experience using iPM

- Strong customer service and interpersonal skills with the ability to work in a busy, consumer-focused environment

- Flexibility to work rostered shifts

Work Environment

- Excellent working conditions and a strong sense of job satisfaction
- A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program

- Extensive professional development opportunities

- Attractive salary packaging benefits

- Living expenses capped at $9,010

- Meals and entertainment capped at $2,650

📌 Administration Officer (Grade 1), Maternity Services (Geelong)
🏢 Geelong Careers
📍 Geelong