Administration Officers are responsible for the delivery of consumer-focused administrative support that ensures equity of access throughout the patients Journey within Surgical Specialist clinics, * Provide high-quality reception and customer service, welcoming patients, carers, staff and visitors and responding to enquiries in a qualified and timely manner.

- Manage patient bookings and referrals, including registration, appointment scheduling, rebooking, referral updates and accurate maintenance of patient information using iPM.

- Coordinate communication and support for patients and service providers, liaising with GPs, specialists, interpreters, transport, diagnostics and internal/external providers to support efficient service delivery.

- Provide effective administrative support across Specialist Clinics, ensuring accurate records and data, supporting telehealth services, maintaining patient files and following Barwon Health policies and procedures., Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

About The Candidate

- Excellent communication and interpersonal skills,



with the ability to engage professionally with patients, families, health professionals and colleagues.

- Strong customer service and computer skills, with confidence using health technologies and information systems.

- Positive, motivated and team-focused approach, with a willingness to learn and contribute to a supportive environment.

- Flexibility and adaptability, with the ability to undertake a range of administrative duties and work rostered shifts or additional hours as required.

Work Environment

- Build your career with Victoria's largest regional health service

- Make a meaningful difference to patients as a key first point of contact within Specialist Clinics

- Join a supportive and high performing team where your contribution helps deliver quality patient care

- Build your healthcare administration skills with a varied role across bookings, referrals, telehealth and patient services

- Excellent permanent part-time role | 64 hours per fortnight | ADOs | five weeks leave(pro-rata) & great salary packaging benefits

📌 Administration Officer (Grade 1), Surgical Specialist Clinics (Geelong)
🏢 Geelong Careers
📍 Geelong