Requisition ID: REQ696959

Employment Type: Permanent Full Time, 38 hours per week

Remuneration: $69,272.27 - $71,570.21 per annum+ 12% Superannuation + Salary Packaging

Location: Department of Nuclear Medicine and Ultrasound, Bankstown Hospital

Applications close: 18/10/2026

Contact: Mark Dobson - Chief Nuclear Medicine Scientist on [email protected] or call on (02)9722 8215 or (02) 9722 8214

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

Join the Department of Nuclear Medicine and Ultrasound at Bankstown-Lidcombe Hospital and play a vital role in supporting the delivery of safe, high-quality patient care. In this rewarding position, you will provide professional reception and administrative support, ensuring patients, visitors and clinicians receive an exceptional customer service experience within a busy and dynamic healthcare environment.

- Provide a high standard of reception and administrative support to the Nuclear Medicine and Ultrasound departments.

- Deliver exceptional customer service to patients, visitors and staff in a professional and courteous manner.

- Manage patient appointments, registrations and demographic information accurately using hospital systems.

- Respond to enquiries and coordinate departmental communications in a timely and effective manner.

- Maintain patient confidentiality and contribute to the efficient operation of the service to support quality healthcare outcomes.

Are You the Right Fit?

The ideal candidate will be a highly organised and customer-focused administrative professional with excellent communication and interpersonal skills. They will thrive in a busy healthcare environment, demonstrate attention to detail, and be committed to providing a positive experience for patients, visitors and staff while supporting the efficient operation of the Nuclear Medicine and Ultrasound departments.

- Exceptional customer service skills with a patient-centred approach.

- Proven administrative and reception experience in a fast-paced environment.





- Strong organisational skills and the ability to manage competing priorities.

- Excellent communication skills and the ability to work effectively within a multidisciplinary team.

- High attention to detail, accuracy and commitment to maintaining patient confidentiality.

Selection Criteria To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

- Describe your experience providing administrative and reception support in a busy healthcare or customer service environment. How did you ensure a high standard of service was maintained?

- Tell us about a time when you managed competing priorities, such as telephone enquiries, patient bookings and front desk responsibilities. How did you organise your workload to meet deadlines and customer needs?

- Provide an example of how you handled a difficult patient, visitor or customer enquiry. What approach did you take and what was the outcome?

If you’d like more details, we’re here to help.

- Position Information

- Applicants will be assessed against the criteria in the Position Description.

- How to Apply

- Read our application guide and tips for improving your application.

- Diversity, Culture & Inclusion

- We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact [email protected]

- We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee,



multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

- Aboriginal Workforce

- For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact [email protected]. Support is also available through the Stepping Up website.

More Than Just a Job – Why Work With Us?

- Financial Perks

- 12% superannuation

- Salary packaging and novated leasing via Smart Salary

- Annual leave with 17.5% leave loading (for full time and part-time staff)

- One extra day off each month for full-time employees

- Work-Life Balance

- Flexible work options, including hybrid and varied hours (depending on the role)

- Paid maternity and parental leave

- Generous leave options like long service and carers leave

- Grow Your Career

- Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.

- Health & Wellbeing

- Discounted gym membership through Fitness Passport

- Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)

- Wellbeing programs that promote mental health, resilience, and balance

Additional Information

- Vaccination Requirements

- All staff must meet NSW Health’s vaccination and screening requirements before starting.

- Child Safe Employment

- South Western Sydney Local Health District is dedicated to fostering a child-protected environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

- Temporary Positions

- For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.

📌 Administration Officer (Lvl 2) - Nuclear Medicine and Ultrasound - Perm FT (Bankstown)
🏢 South Western Sydney Local Health District
📍 Bankstown