St John of God Midland Public Hospital we provide a comprehensive range of services including emergency medicine, critical care, day chemotherapy, paediatric care, aged and stroke care, maternity and general surgery.

Our 307-bed public hospital is operated under a public-private partnership between the State Government and St John of God Health Care.

Our Services include wide range of public health care services for people in Midland and surrounding communities. Our services include 24-hour emergency care, public maternity care, Aboriginal pregnancy and maternity support through Moort Boojari Mia, acute mental health treatment and medical and surgical care.

About The Role

As an Admissions Officer, you will provide a highly professional standard of administrative and customer service support in the delivery of patient admissions services. Working in a fast-paced environment, you will be responsible for facilitating patient admissions, registrations and financial consent processes while ensuring all patient information is accurate, complete and handled confidentially.

To support our patients and hospital services, team members must be available to work a rotating roster between 5:30am and 5:00pm, Monday to Friday. This includes a range of shift start and finish times across these operating hours.

Key Responsibilities

- Provide outstanding customer service to patients, visitors, clinicians and caregivers.

- Coordinate patient admissions, registrations and pre-admission processes.

- Complete health fund eligibility checks and assist with patient fee estimates.

- Explain and process Informed Financial Consent documentation and patient payments.

- Maintain accurate patient records and admission documentation.





- Respond to enquiries professionally and liaise effectively with internal and external stakeholders.

- Operate switchboard and paging systems as required.

- Prioritise competing tasks to meet operational and service delivery requirements.

Essential Criteria

You will be a customer-focused administration skilled who thrives in a busy environment and enjoys helping people. With strong communication and interpersonal skills, you can confidently engage with patients, families, medical professionals and colleagues while maintaining a professional and compassionate approach.

To succeed in this role, you will demonstrate excellent organisational skills, attention to detail and the ability to manage competing priorities.

Experience working in administration, reception or customer service environments is essential, while experience within healthcare, patient administration systems and knowledge of private health funding will be highly regarded. Advanced computer skills and a commitment to quality service are also important.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

To be considered for this role please include a cover letter addressing the above essential criteria with your resume.

We can offer you

- Salary:



$71,352 to $77,022 plus 12% superannuation

- Permanment, Part-time position, working 34.2 hours per week

- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

- Novated leasing
- work related expenses
- self-education and
- additional superannuation

- Free on-site parking
- A healthy work-life balance through flexible work options, additional purchased leave & well-being programs

- Access to gym membership, fitness and wellbeing benefits through Fitness Passport for you and your family.

- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

- Employee support through our dedicated free Employee Assistance Program (EAP)

For enquiries please contact Nakita Wormald, Admission Coordinator, on 08 9462 4055

Applications will be reviewed throughout the advertising period and interviews conducted regularly – so apply today!

If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

📌 Admissions Officer (Midland)
🏢 St John of God Health Care
📍 Midland