Are you a motivated and dedicated Administrator wanting to make a difference?

Are you a Administrator who wants to be part of a fun and caring team in a supportive work environment that helps you to grow and develop in your role?

Are you currently working as a health or medical Administrator and want a positive change with career progression opportunities?

Then this could be the role for you!

About HealthPlex

At HealthPlex is a rapidly expanding team consisting of multiple allied health disciplines (Physiotherapists, Psychologists, Chiropractors, Podiatrists, Dietitians etc.) providing accessible treatment across multiple locations in Australia. Our goal is to provide an all-inclusive allied health service to local communities around the country. We pride ourselves in delivering quality health services to achieve outstanding care.

Position Details:

- Role: full time role
- Start Date: 1-2 weeks

ABOUT YOU

- Skilled, friendly, and confident
- Team player with the ability to also work independently
- Excellent initiative and problem solving skills
- Excellent communication skills
- Strong organisational and time management skills
- Ability to prioritise tasks in a fast paced environment
- Flexible, dynamic and process driven approach to all aspects of the role

Qualifications and Skills Required:

- Customer service experience (required)
- Valid Driver's License (desirable)
- Previous experience in allied health or medical services (preferred)
- Proficiency in PC operations, MS Office, Excel, PDF handling, Practice Management tools, and Canva
- Attention to detail with a self-driven work ethic

KEY RESPONSIBILITIES

- Reception duties - welcoming clients, answering phones, responding to emails, processing payments,



scheduling appointments using practice management software and answering enquiries
- General administrative duties e.g. scanning, filing, typing letters, mail
- Coordinating schedules across multiple practitioners and locations
- Assisting the Clinical Operations Manager in daily administrative tasks
- Overseeing inventory, clinic operations, and financial transactions

Duties

- Answering phones and responding to email enquiries
- Booking and rescheduling appointments across clinic locations and telehealth
- Managing our practice management system — patient records, appointments, recalls
- Processing referrals from employers, insurers and GPs, and gathering the details needed to book
- Sending certificates, reports and correspondence to employers, insurers and referrers
- Preparing invoices for insurers and following up outstanding accounts
- Maintaining accurate records and handling confidential health information appropriately
- General administrative support to the clinical team

Desirable

- Medical reception or medical administration experience
- Experience with practice management software
- Experience with workers compensation, CTP or insurer billing

What We Offer:

- Comprehensive training and ongoing support
- A friendly and inclusive team environment
- A balanced work-life structure
- Vibrant company culture
- Consistent and predictable working hours

If you're looking for a challenging and rewarding role as a part of a friendly and progressive team, apply today! Job Types: Full-time, Permanent

Pay: $55,000.00 – $65,000.00 per year

Benefits

- Employee discount

Experience:
- Customer service: 2 years (Preferred)
- Clinic reception: 1 year (Preferred)

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Allied Health Admininistrator (Chester Hill)
🏢 HealthPlex
📍 Chester Hill