About the role In this role, you will be responsible for managing care staff placements, ensuring seamless shift fulfilment, and maintaining strong relationships with clients and support workers.

Key responsibilities

- Fill and manage home care shifts across various locations
- Handle customer and client shift requests efficiently
- Maintain accurate staff rosters and case management records
- Ensure compliance requirements for all home care staff are met
- Build and maintain strong relationships with clients and care staff
- Provide excellent customer service and respond to inquiries promptly

About you

- Superior customer service and communication skills
- Robust organisational and problem-solving abilities
- Ability to build and maintain relationships with clients and care staff
- Experience in office administration and rostering systems




- Understanding of NDIS and homecare packages (desirable)

About us Ontime Healthcare is a leading provider of high-quality home care, hospital, and nursing home staffing solutions across VIC, NSW and QLD. We are dedicated to delivering exceptional care through a team of skilled Nurses and Support Workers.

Benefits

- Full-time opportunity with a reputable healthcare provider
- Work in a dynamic and supportive team environment
- Competitive salary and career growth opportunities
- Access to benefits and career pathways through Ontime Healthcare's affiliation with Altius Group, a leading national provider of health, well-being, and workplace services

📌 Allocations and Administrative Officer (Hawthorn)
🏢 Ontime Healthcare Nursing Agency
📍 Hawthorn