Position overview:

The primary purpose of the position is to provide support in the delivery of learning and development programs to enhance the overall professional development of internal employees.

What you will be doing:

- Undertaking desktop research to inform recommendations for continuous improvement in learning and development processes and practices.
- Providing support to team members in developing, implementing, and reviewing resources to provide the streamlined delivery of learning and development programs to internal stakeholders.
- Assisting in the tracking, analysis and auditing of learning and development and business procedures, submissions, and resources.
- Providing administrative and logistical support and guidance to team members and regional officers in the delivery of learning and development programs.
- Supporting the preparation of a range of high-quality written materials including reports, guides and presentations.
- Ensuring quality preparation and dissemination of documents such as minutes, agenda, email correspondence and reports.
- Working both autonomously and within the team and using your own judgement to meet priorities and deadlines, and manage resources effectively.
- Fostering and supporting solid working relationships with key internal and external stakeholders to ensure the successful and timely implementation of activities for the ongoing development and maintenance of business processes, procedures and systems.

A common week of activities could include:

- Enrolling learners into training and responding to enquiries
- Logistical coordination of training, including room set up, printing, catering ordering
- Administration of the learner management system
- Reviewing preferred supplier lists to identify vendors for training
- Post-training activities (following up on invoices, updating training trackers)
- Reporting on learner attendance and evaluation results





Additional requirements and/or highly desirable skills:

- Possess strong interpersonal skills, confidence, and the ability to work collaboratively with a wide range of stakeholders.
- Have experience working in a high-pace environment where every day is different.
- Be adaptable and flexible to move between tasks and changing priorities.
- Possess a high level of organisation, communication and attention to detail skills.
- Have intermediate knowledge of Microsoft Suite – specifically Teams, Outlook, Excel and SharePoint.
- Have intermediate knowledge of Adobe Acrobat (desirable).

For any questions please contact Keira on [07 3239 2500](tel:07 3239 2500). #scr-keira-mortimer

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or [1300 337 000](tel:1300 337 000) and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/legal_documents/privacy_policy. Do not submit any sensitive personal information in your resume.

📌 /1 Learning and Development Officer (Brisbane)
🏢 Dfp Recruitment
📍 Brisbane