- A varied and rewarding role for someone who enjoys helping people access information, working collaboratively with colleagues and library partners.
- Competitive annual salary commencing at $80,412, plus up to 15% superannuation
- Great range of additional benefits, including health & wellness programs, salary sacrifice options, salary packaging arrangements and a fortnightly RDO

Assistant Libraries (Collections and Digital Services) - Internal Only

Remuneration: Annual salary commencing at $80,412, plus up to 15% superannuation

Closing Date: Sunday 11th October 2026 at 11.00pm AEST

No late applications will be accepted. Only applications received via Council's online application system will be considered.

Join our Collections and Digital Services team and help connect our community with the information and resources they need.

Gympie Regional Council has an exciting opportunity for an existing GRC employee. We’re looking for a customer-focused and organised library professional to join our team in a role that combines inter-library loan services, collection support, customer service and community programs.

This is a great opportunity for someone who enjoys helping people access information, working collaboratively with colleagues and library partners, and contributing to continuous improvement across our library services.

About the role

In this role, you’ll be responsible for the efficient and accurate delivery of inter-library loan services across our library network. You’ll help customers access resources that may not be available in their local library, while ensuring requests are managed professionally and in accordance with library policies, procedures, copyright requirements and service agreements.

You’ll also have the opportunity to contribute to a broad range of library services, including collection and digital resource support, customer service, technology assistance and community programs.

What you’ll be doing

- Receive, assess, process and monitor inter-library loan requests, ensuring customers receive timely and professional service.

- Assist with the digitisation and cataloguing of library resources.

- Provide welcoming and inclusive customer service across our libraries, including readers’ advice, technology assistance and promotional activities.

- Deliver and support engaging library programs such as story time, school holiday activities, lifelong learning sessions, technology programs and community workshops.





- Process library payments and complete receipting and banking reconciliation accurately and in accordance with procedures.

- Work collaboratively with colleagues and external library organisations to support effective resource sharing and service delivery.

- Contribute to reviews of library processes and procedures and identify opportunities to improve the customer experience.

- Support a positive and collaborative team culture by sharing knowledge, receiving feedback and supporting colleagues.

About you

You’ll be a customer-focused library professional who is organised, adaptable and confident working across a range of library services.

You’ll bring

- Experience and knowledge of library services, particularly inter-library loans, collections, and the cataloguing of digital and physical resources.

- Strong catalogue, database and online searching skills, with the ability to locate and access a wide range of library materials.

- A demonstrated commitment to high-quality, inclusive and responsive customer service.

- The ability to confidently manage groups when delivering programs such as children’s story time, digital literacy sessions and community workshops.

- Well-developed written and verbal communication skills and the ability to build positive relationships with customers, colleagues and external organisations.

- Strong attention to detail and the ability to maintain accurate records, manage transactions and prioritise competing tasks within established timeframes.

- The ability to work effectively as part of a team and contribute positively to a collaborative workplace.

It would be great if you also have

- A Certificate IV, Diploma or other qualification in Library and Information Services.

- Experience working in a public library or similar information service.

- Experience with inter-library loans or resource sharing.

- Knowledge of Australian library standards, practices and copyright requirements.

- Experience using Library Management Systems.

Mandatory requirements

To be eligible for this position,



you must hold and maintain:
- A current Queensland C Class driver’s licence or above.

- A current Working with Children Check (Blue Card).

Why join us?

This role offers the opportunity to make a direct contribution to our community by helping people access information, resources, technology and learning opportunities.

You’ll work as part of a supportive Collections and Digital Services team, with the chance to develop your skills across inter-library loans, collections, customer service and community programming while contributing to ongoing improvements in the way we deliver library services.

If you’re passionate about libraries, enjoy helping people and are ready to make a difference across our library network, we’d love to hear from you.

Position Description For a full position description containing essential and desirable criteria, please click here.

Who to Contact For information regarding the requirements of this role, please contact Council's Collections and Digital Services Librarian, Lisa Ryan on 07 5480 2046 or email [email protected] For assistance lodging your application using Council's online system, please contact Council's Officer Recruitment, Sue Rossi on 07-5481 0971 or email [email protected]

Keen to apply? - Simply visit SharePoint

- Download and review the position description above
- Complete the information below as requested using your personal email.
- Click 'APPLY'
- Attach your resume, covering letter and a single document containing copies of your qualifications, licences or tickets as applicable.
- Click 'NEXT' and 'CONFIRM'

Please note before continuing: It is advisable that you prepare your responses in a separate word or text document, saving your work as you go and that you then copy and paste this prepared information in the form before completing the application process. Please keep your responses to a maximum 300 words for each question.

Applications close on Sunday 11th October 2026 at 11.00pm AEST. No late applications will be accepted. Only applications received via Council's online application system will be considered.

Gympie Regional Council is proud to be an Equal Prospect Employer, and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

📌 Assistant Libraries (Collections and Digital Services) - Internal Only (Queensland)
🏢 Gympie Regional Council
📍 Queensland