Are you passionate about women’s health, proud of the service you provide and ready to take the next step in your career?

We’re looking for an organised, warm and proactive Assistant Practice Manager to help lead our day-to-day operations and support our growing clinic.

This would be ideal for an experienced senior receptionist or team leader who is ready to step up, with an interest in progressing into a Practice Manager role over the next year or so. You’ll work closely with the owner and Practice Manager, building your skills and taking on greater responsibility as your confidence and experience grow.

We’re looking for someone who cares about making patients feel welcomed, supported and well looked after—and brings that same care to supporting their colleagues.

About the role

- Help coordinate the daily running of the clinic, including appointment books, practitioner schedules and patient flow.
- Support and guide our reception team, including training, rostering and arranging cover.
- Provide hands-on reception support and set a high standard for patient service.
- Assist with billing enquiries, Medicare claiming, outstanding accounts and administrative follow-up.
- Handle patient enquiries and feedback with empathy, professionalism and follow-through.
- Support accreditation, policies, procedures and quality improvement.
- Help onboard new staff and practitioners.
- Coordinate supplies, equipment maintenance and general practice needs.
- Improve everyday systems and help introduce recent services.
- Gradually take on broader practice management responsibilities.

About you

- Experience in general practice administration, ideally as a senior receptionist, team leader or Assistant Practice Manager.
- A strong interest in women’s health and the care we provide throughout pregnancy and early parenthood.




- A commitment to providing a high level of service and support to patients and practitioners.
- A sound understanding of private billing, Medicare processes and practice management software.
- An approachable manner and the confidence to support and guide a team.
- Strong organisation, attention to detail and the ability to stay calm when things get busy.
- Initiative—you notice what needs doing and follow it through.
- A desire to learn, take ownership and build a career in practice management.

Previous experience with accreditation, staff training or improving practice processes would be highly regarded, but you don’t need to have done every part of the role already. Why join us?

- Work closely with the owner and Practice Manager, with guidance and opportunities to build your leadership skills.
- A potential pathway into a Practice Manager role as the practice grows and you develop.
- Have a voice in how we improve our services and patient experience.
- Be part of a team of GPs, midwives, nursing and administration staff.
- Contribute to a growing women’s health service with a strong community focus.
- Convenient South Melbourne location near ANZAC Station.

A little about us Albert Road GP & Women’s Clinic provides general practice care with an expanding focus on women’s health, pregnancy and early parenthood.

Alongside our clinical services, our Pregnancy & Parenthood initiative brings together birth and parenting classes, practical resources and community connection. We’re building a place where women and families feel supported beyond an individual appointment, and we’d love someone who shares that vision to help us grow.

Job Types: Part-time, Permanent

Pay: $30.00 – $45.00 per hour

Experience

- Medical Reception: 1 year (Preferred)

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Assistant Practice Manager (South Melbourne)
🏢 Albert Road General Practice
📍 South Melbourne