/n Join the Koko Team – Assistant Store Manager | QVB/n Are you ready to immerse yourself in the delicious world of chocolate? /n At Koko Black Group, we don't just craft chocolate, we create unexpected, signature experiences that delight the senses and spark real human connection. /n We're looking for an Assistant Store Manager to join our team at the iconic QVB in the heart of Sydney CBD. /n Our Philosophy /n Koko Black's journey is one of unwavering passion. We're proudly Australian, fuelled by our deep love for chocolate and the magic it brings to moments shared. /n Our philosophy is simple: Natural is extraordinary. Our handcrafted creations showcase this through the finest natural ingredients and the talent of our dedicated chocolatiers. /n We're here to innovate, surprise, excite and delight.
That's how we create raving fans. That's how we create Koko Moments. /n Your Role: Assistant Store Manager /n This isn't just a job — it's an opportunity for someone who loves to lead with heart, uplift their team and bring joy to every customer who walks through the door. /n Working alongside the Store Manager, you'll play an important role in leading the QVB team and delivering an exceptional experience in one of Sydney's most iconic retail destinations. /n In this role, you will: /n /n
- Lead by example – energise your team with your passion and purpose
- Drive smooth operations – keep the store humming, the shelves full and the team focused on delivering results
/n
- Own the numbers – support strong commercial performance, optimise stock and reduce waste
/n
- Create unforgettable experiences – go beyond service to create genuine,
memorable Koko Moments
/n
- Maintain exceptional standards – ensure our store presentation and customer experience reflect the premium Koko Black brand
/n /n About You /n You'll bring: /n /n
- Previous retail leadership experience, ideally within a premium or high-volume retail environment
/n
- A passion for coaching, developing and bringing out the best in your team
/n
- A customer-first mindset and a love for creating memorable experiences
/n
- Strong commercial awareness and the drive to achieve results
/n
- A proactive, hands-on approach and the ability to thrive in a busy environment
/n
- Confidence working collaboratively with your Store Manager and wider leadership team
/n
- Bilingual language skills, particularly Mandarin, would be highly regarded and an advantage in connecting with our diverse customer base
/n
- And of course... a love of chocolate!
/n /n ✨ Why You'll Love Being Part of Koko Black Group /n /n
- 40% team member discount across our delicious range
/n
- Career growth & development – we'll invest in your future with in-store and online learning
/n
- Supportive team culture – values-led, collaborative and focused on your growth
/n
- An iconic location – work in the beautiful Queen Victoria Building in the heart of Sydney
/n
- Real career opportunities – grow your leadership career as Koko Black Group continues to expand
/n /n Apply Now /n If you're ready to take the next step in your retail leadership career, create memorable Koko Moments and you're comfortable working a versatile roster including evenings, weekends and peak trading periods, we'd love to hear from you! /n ✨ Click "Apply Now" and share your CV. Your Koko journey at QVB starts here. /n
📌 Assistant Store Manager - QVB (Sydney)
🏢 Koko Black
📍 Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.