/n Branch Performance Supervisor SIXT Australia/n At SIXT Australia, we’re redefining what premium mobility looks like. /n Backed 100% by the NRMA, SIXT combines global expertise with the strength and trust of one of Australia’s most recognised brands. With a modern fleet, premium locations, and high-performing teams, we deliver more than just vehicle rentals — we create exceptional customer experiences driven by performance, service, and operational excellence. /n We operate in a fast-paced, performance-driven environment where accountability, customer focus, and strong commercial results go hand in hand. /n We are currently seeking a driven and hands-on Branch Performance Supervisor to lead one of our locations and drive outstanding results through strong frontline leadership, operational excellence, and a high-performing team culture. About the Role/n As Branch Performance Supervisor, you will take full ownership of branch performance across sales, customer experience, fleet presentation, operations, and team leadership. /n This is a hands-on leadership role where you will lead from the front, support day-to-day operations, coach your team to perform at a high level, and ensure every customer interaction reflects the premium SIXT experience. /n You will play a key role in driving branch performance by balancing operational discipline with strong commercial awareness and customer service excellence.

Key Responsibilities/n /n

- Drive branch sales performance and revenue growth through strong leadership, coaching, and customer engagement

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- Build and lead a high-performing team focused on accountability, ownership, and results

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- Create a strong sales culture by coaching team members to maximise every customer interaction

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- Deliver an exceptional customer experience across all touchpoints

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- Monitor and drive key branch KPIs across sales, utilisation, customer satisfaction, and operational performance

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- Ensure vehicles and branch facilities are maintained to premium presentation standards at all times

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- Oversee day-to-day branch operations with a strong focus on efficiency, consistency, and compliance

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- Manage customer concerns professionally and effectively to support long-term customer loyalty and retention

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- Support rostering, workflow management, and operational planning to maximise branch performance

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- Partner closely with your Area Performance Manager to deliver results across the 5 P’s — People, Product, Processes, Premises, and Profit

/n About You/n You are an energetic, customer-focused leader who thrives in a fast-paced, target-driven environment and enjoys motivating teams to achieve solid results. /n To succeed in this role, you will bring: /n /n

- Proven experience in retail, hospitality, automotive, or service-based leadership roles

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- A strong commercial mindset with the ability to drive performance and identify opportunities for improvement

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- A track record of achieving and exceeding sales or operational targets

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- Strong leadership, coaching, and people management capability

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- A passion for delivering high-quality customer experiences

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- Excellent communication, problem-solving, and organisational skills

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- High levels of accountability, initiative, and attention to detail

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- Confidence working with KPIs, reports, and performance metrics

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- The ability to work autonomously in a fast-paced operational environment

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- Flexibility to work weekends and peak trading periods

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- A current and valid Australian driver’s licence

/n /n Vehicle rental industry experience is highly regarded, but not essential. Why Join SIXT Australia?/n /n

- Join a globally recognised premium mobility brand backed by the NRMA

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- Competitive salary package plus performance-based incentives

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- Monthly recognition programs celebrating high-performing branches and teams

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- Career development pathways into senior leadership and corporate roles

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- Opportunities to grow your career across our national network

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- Ongoing leadership training and development

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- Work with a up-to-date fleet and premium product offering

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- Up to 30% off SIXT rentals worldwide for you

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- Up to 25% off SIXT rentals globally for family and friends

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- Access to a wide range of NRMA employee benefits and discounts

/n Why SIXT?/n At SIXT, we reward performance. /n If you are a motivated leader who can build strong teams, deliver exceptional customer experiences, and drive branch performance in a fast-paced environment, we’d love to hear from you. /n Apply now and take the next step with SIXT Australia. /n

📌 Branch Performance Supervisor - Hoppers Crossing (Melbourne)
🏢 VIC u0026
📍 Melbourne