/n Summary: /n The Business Development Associate plays a crucial role in driving growth and expanding our client base within the IT sector. Based in Brisbane, Queensland, this permanent full-time position involves identifying new business opportunities, nurturing client relationships, and collaborating with cross-functional teams to enhance our service offerings. The ideal candidate will contribute to the overall success of the organisation by leveraging their skills in market analysis and client engagement. /n /n Responsibilities: /n /n /n

- Build and maintain relationships with prospective and existing clients.

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- Identify new business opportunities through market research, networking, and lead generation activities.

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- Qualify leads and respond to inbound enquiries, converting interest into sales opportunities.

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- Support the sales process by preparing proposals, presentations, quotations, and contracts.

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- Conduct outreach via phone, email, and virtual meetings to engage prospects and customers

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- Manage and update customer information and interactions in the CRM system.

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- Develop and maintain strong customer relationships, ensuring high levels of satisfaction.

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- Identify upsell and cross-sell opportunities within existing accounts.

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- Work closely with Sales, Marketing, Product, and Consulting teams to deliver tailored customer solutions.

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- Provide customers with relevant industry insights and recommendations.

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- Monitor market trends, competitor activity, and customer needs to identify growth opportunities.

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- Attend industry events, webinars, and conferences to promote the business and build networks.

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- Track, analyse,



and report on sales performance and key metrics.

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- Support marketing campaigns, events, and other business development initiatives.

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- Assist management and senior staff throughout the consulting and project delivery lifecycle to ensure successful client outcomes.

/n /n Pre-requisites: /n /n /n

- Proven experience in inside sales, telesales, or customer service, ideally within the technology, supply chain, or professional services sectors.

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- Solid verbal and written communication skills, with the ability to build rapport and trust with diverse stakeholders.

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- Proficiency in using CRM platforms (e.g., Salesforce) and the Microsoft Office Suite for data management and reporting.

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- Highly self-motivated and goal-oriented, with a proven ability to work both independently and collaboratively within a team.

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- Knowledge or experience in supply chain management, logistics, or business spend management is highly advantageous.

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- Analytical mindset with the ability to interpret market data and make data-driven decisions.

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- Knowledge in and experience with our partners IT systems.

/n /n Qualifications: /n /n

- Bachelor’s degree in Business, Marketing, or a related field.

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- Minimum of 3 years of experience in business development or sales, preferably in the IT industry.

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- Strong communication and interpersonal skills.

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- Proficient in Microsoft Office Suite and CRM software.

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- Ability to work independently and as part of a team.

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- Excellent analytical and problem-solving skills.

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- A proactive approach to identifying and addressing client needs.

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📌 Business Development Associate (Brisbane)
🏢 FourPL Pty
📍 Brisbane