Canberra, ACT Based | Requires a current AGSVA NV1 Clearance

About Us IAG Defence & National Security (DNS) is part of IAG, a specialist advisory firm supporting complex infrastructure, Defence and national security programs across Australia. Our DNS team works closely with Commonwealth agencies and industry partners to deliver specialist expertise into nationally significant programs.

Our success depends on our ability to identify, engage and mobilise highly specialised talent quickly and effectively. IAG is recognised as a Veteran Friendly Employer under the Veteran Employment Program.

We're looking for people for the following 4 opportunities, supporting the ongoing maintenance and development of a Defence business process library:

1. Library Administrator: Administers and governs the process library, and acts as a senior process modeller to quality-assure modelling artefacts before they are published.
2. Lead Process Modeller: Leads the analysis, modelling and assurance of business processes, including complex functions and significant change.
3. Process Modeller: Analyses, models and maintains assigned business processes using approved methods.

1) Key Responsibilities: Library Administrator

- Act as custodian of the process library, administering and governing it
- Administer the library, including classification, naming, numbering, version control, access and lifecycle (draft, approved, superseded, archived, withdrawn)
- Manage publication, amendment, archival and withdrawal of controlled process models, policies, procedures, forms, templates and supporting artefacts
- Administer library workflows (draft, review, endorsement, approval) and ensure review cycles are undertaken to keep content current with document and process owners
- Maintain approval records and audit trails to support internal and external audit
- Provide user support and guidance on the modelling application, modelling conventions and document-control requirements
- Report on currency, publication activity, review compliance and library health to governance forums
- Perform advanced process modelling where required to remediate, complete or restructure artefacts for publication
- Quality-assure process models produced by the Lead Process Modeller and Process Modellers for accuracy, consistency, completeness and compliance with approved modelling conventions
- Return non-compliant artefacts for rework, and publish only artefacts that meet Defence policies and standards

Required: Library Administrator

- Current NV1 security clearance
- Advanced skill level in the use of Holocentric business process modelling software
- Experience administering a controlled process or document library, including version control,



access management and lifecycle management
- Experience managing review, endorsement and approval workflows and maintaining audit trails
- Advanced process modelling skills, with experience quality-assuring models against approved conventions
- Experience providing user support and reporting on library health and compliance

2) Key Responsibilities: Lead Process Modeller

- Lead development, review and maintenance of process models across multiple functions and transformation initiatives
- Conduct advanced modelling of current and future state, selecting techniques and level of detail to meet the assigned objective
- Analyse complex business activities, workflows and operational arrangements to identify opportunities for optimisation and improvement
- Facilitate discovery workshops and obtain subject matter expert and senior agreement to models
- Apply and contribute to approved modelling policy and standards
- Direct and peer-review Process Modellers, and prepare publication-ready packages for Library Administrator quality assurance
- Support governance forums with analysis, briefs and modelling outputs
- Present complex process information in a clear and accessible manner tailored to stakeholder needs
- Engage with process owners, subject matter experts and business representatives to obtain the information needed for process analysis and modelling
- Undertake the Library Administrator role while the occupant of that role is absent

Required: Lead Process Modeller

- Current NV1 security clearance
- Advanced skill level in the use of Holocentric business process modelling software
- Experience leading process modelling across multiple functions and transformation initiatives
- Experience modelling current and future state, and selecting appropriate techniques and levels of detail
- Experience facilitating discovery workshops and obtaining subject matter expert and senior agreement
- Experience directing and peer-reviewing other process modellers
- Strong presentation and stakeholder engagement skills

3) Key Responsibilities: Process Modeller

- Develop and maintain current-state and future-state process models as directed, in accordance with modelling policy and standards
- Analyse complex business activities, workflows and operational arrangements to identify opportunities for optimisation and improvement




- Select and apply appropriate techniques for the assigned objective (activities, responsibilities, decisions and information flows)
- Engage process owners and subject matter experts, walk through models, obtain agreement and resolve gaps
- Identify dependencies, inefficiencies and improvement opportunities, and support approved change with documentation
- Participate in quality assurance, incorporate feedback from the Lead Process Modeller and Library Administrator, and submit production-ready packages
- Report progress and issues to the Lead Process Modeller
- Present complex process information in a transparent and accessible manner tailored to stakeholder needs
- Engage with process owners, subject matter experts and business representatives to obtain the information needed for process analysis and modelling

Required: Process Modeller

- Current NV1 security clearance
- High level of skill in the use of Holocentric business process modelling software
- Experience analysing and modelling business processes under general direction, using approved methods
- Experience identifying dependencies, inefficiencies and improvement opportunities
- Experience engaging process owners and subject matter experts to validate models
- Strong communication and presentation skills

Engagement Details

- Location: Canberra, ACT (Russell Offices / Symonston)
- Remote option not available
- Extension options available

What We Offer With offices in Perth, Brisbane, Melbourne, Sydney and Canberra, we're a tight-knit team working across some of Australia's most critical Defence and national security programs. We value expertise, collaboration and flexibility, providing our people with opportunities to contribute to meaningful and technically challenging projects. We can offer great work, great people, great culture, great conditions, and an all-round great time whilst you continue building a rewarding career in the Defence and national security sector. As part of IAG, you'll be joining a team of more than 250 professionals.

Most opportunities advertised by IAG Defence & National Security are subject to client approval, security validation and contractual confirmation. Employment or engagement will only be offered following successful client acceptance and completion of all required pre-engagement checks and onboarding activities.

Please Note As this role may support a Defence program, a Defence employment moratorium period may apply to current or recently separated ADF/APS personnel seeking to move into industry roles. If you are currently serving or have recently left Defence, we'd recommend confirming your eligibility to apply before submitting.

📌 Business Process Modellers - multiple positions (Canberra)
🏢 IAG Defence and National Security
📍 Canberra