About the role

Aspen Group is seeking a friendly, customer-focused individual to join the team at Adelaide Caravan Park as a Casual Front Desk Receptionist. Located in Hackney, just minutes from the Adelaide CBD, the park is part of Aspen’s wider portfolio of holiday parks and lifestyle communities.

This is a casual position, with shifts worked across a 7-day roster. Office hours are 8am to 6.30pm, 7 days a week.

Key responsibilities

- Provide a professional, welcoming service to guests at arrival and departure, assisting in administration, payments and guest experience.

- Take ownership of guest enquiries and issues, working autonomously to resolve them through to completion.

- Process and manage reservations accurately and efficiently, with solid attention to detail.

- Support the security and safety of the park for guests, residents and staff.





- Act as the first point of contact for guest and internal enquiries, referring matters to the appropriate department as required.

- Actively promote the park’s accommodation and offers to maximise occupancy and rates.

About you

- Previous experience working in a Front Desk Reception role is preferred.

- Excellent personal presentation and attention to detail.

- Outstanding verbal communication and organisational skills.

- Experience in using Newbook or a similar booking system is highly desirable.

- Capacity to do on-call, overnight shifts

- Eligible to live and work in Australia.

- Current Police Clearance or willingness to obtain.

- Active Drivers License.

📌 Casual Front Office Receptionist (Hackney)
🏢 Aspen Group
📍 Hackney