About the role

East Toowoomba Clinic is seeking a Casual Medical Receptionist to join our healthcare team on a casual basis. This is an excellent opportunity for someone looking to work in the medical administration field with varied hours that suit your schedule. Based in East Toowoomba, QLD 4350, you will be the first point of contact for our patients and play a vital role in ensuring our clinic operates smoothly and efficiently.

What you'll be doing

- Greeting and welcoming patients in a warm, professional and courteous manner upon arrival at the clinic
- Answering telephone enquiries, taking messages and directing calls to appropriate clinic staff
- Managing patient appointments including scheduling, confirming and rescheduling bookings using clinic management systems
- Processing patient registrations and updating patient records with relevant personal and medical information
- Collecting and processing patient payments and card transactions accurately
- Maintaining confidentiality and adhering to privacy legislation in all patient interactions and data handling
- Performing general administrative duties including filing, photocopying and managing clinic correspondence
- Assisting with basic data entry and maintenance of clinic records
- Contributing to a positive and effective clinic environment through teamwork and communication

What we're looking for

- Previous experience working in a medical reception or healthcare administration role, or equivalent customer service experience in a professional environment
- Strong communication skills with the ability to interact professionally and empathetically with patients,



families and healthcare staff
- Proficiency in using computer systems and medical practice management software, or a willingness to learn quickly
- Excellent organisational and time management abilities to juggle multiple tasks and appointments
- Accuracy and attention to detail when handling patient information and financial transactions
- A commitment to maintaining confidentiality and understanding of privacy and healthcare legislation
- Flexibility and reliability, with the ability to work variable casual hours as required by the clinic
- Professional telephone manner and customer service orientation
- Ability to work both independently and collaboratively within a team environment

About us East Toowoomba Clinic is a dedicated healthcare provider committed to delivering high-quality medical services to our community. We pride ourselves on creating a patient-centred environment where care, compassion and professionalism are at the heart of everything we do. Our team of experienced healthcare professionals works collaboratively to ensure that every patient receives the best possible care.

We are proud to be an integral part of the East Toowoomba community, and we are dedicated to maintaining the highest standards of medical care and administrative excellence.

Apply now

If you are interested in this casual Medical Receptionist position and believe you have the skills and experience we are looking for, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for our team at East Toowoomba Clinic.

📌 Casual Medical Receptionist (East Toowoomba)
🏢 East Toowoomba Clinic
📍 East Toowoomba