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Better and fairer care. Always. For over 175 years, St Vincent’s has stood as a pioneer in compassionate, high-quality care. Inspired by the enduring legacy of the Sisters of Charity and their Founder Mary Aikenhead, we are now embarking on our most ambitious chapter yet: Bringing Care Home. This bold strategy redefines how we serve our communities, extending our reach beyond traditional residential and hospital settings directly into people’s homes.

The Prospect

We are seeking an experienced Change Manager to lead practical change management activities for the HELF Everyday Choices transformation within St Vincent’s Care Services.

This transformation requires strong engagement across aged care operations, facility leadership, finance, compliance, Digital & Technology (D&T;), external vendors, and frontline teams. You will play a pivotal role in driving operational readiness, resident/family communications, billing and documentation updates, training execution, and long-term change adoption.

This maximum term full-time opportunity is based in our Brisbane Group Head Office and onsite at our Residential Aged Care homes.

Key Responsibilities:

- Develop and execute fit-for-purpose change strategies and actionable plans (communications, sponsorship, coaching, training, and resistance management) aligned with project delivery timelines
- Conduct thorough change impact assessments, readiness evaluations, and stakeholder analyses covering operational, compliance, billing, and documentation impacts
- Lead targeted engagement across Care Services to build awareness and support. Coach change champions, facility managers, and business leaders to support frontline teams with varying levels of digital confidence
- Support the design and delivery of clear, practical communications and user guidance (e.g., quick reference guides, leader briefings)



tailored for frontline care and business support functions
- Identify adoption risks early, implement mitigation strategies, and track adoption success measures (readiness, training completion, engagement metrics) for project governance and executive stakeholders.

About You:

- Demonstrated ability to tailor engagement, coaching, and enablement materials for frontline care teams operating in high-demand environments
- Skilled in identifying adoption barriers early, navigating complex stakeholder environments, and facilitating consensus
- Ability to rapidly build working knowledge of aged care workflows, digital platforms, and billing processes, while utilising project tools to track change metrics
- Proven change management experience leading and embedding transformational change in large, complex operational environments
- High-level experience in aged care, health, or human services is highly desirable, particularly supporting compliance, process, technology, or frontline workforce adoption
- Bachelor’s degree in Business Administration, Organisational Development, Healthcare Management, or a related field
- Strong familiarity with change management frameworks (e.g., Prosci, Kotter) and project management principles.

Things that work for you:

- Join an inclusive, compassionate, and purpose-led organisation committed to social justice, equity, and leading as One St Vincent's
- More take-home pay with competitive salary packaging options up to $15,990,



Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
- Hybrid working arrangement that sees you working from office and onsite at our Residential Aged Care homes
- Access to the Fitness Passport (FP), Employee Assistance Program (EAP) for you and your family, excellent internal career development and more!

Pre-Employment Checks Your employment is conditional upon the completion of all required pre-employment checks.

Equal Opportunity and Reconciliation

At St Vincent’s, we value inclusivity and diversity. We acknowledge the importance of creating a work environment that is welcoming, safe, fair, and impartial, and we invite people from all backgrounds to join us.

St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and culture. We warmly encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation

How To Apply

Please submit your application via the Apply button. Email applications will not be accepted at this time.

Closing Date:

11 October 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

📌 Change Manager (Brisbane)
🏢 Svha Application
📍 Brisbane