The Opportunity TwinGlaze have an exciting opportunity for a Client Administration professional to join our growing team in Tullamarine, Melbourne. Experiencing robust strategic growth, the operations team require a key addition to their team with a can-do attitude while possessing a strong background in all aspects of client & field administration. The right applicant will be a good communicator and problem solver with a proven background in organisational discipline in utilising CRM’s to further improve client service delivery.

This Client admin/scheduler role will draw on your all aspects of your administration and scheduling skills.

Key Responsibilities - Overall management of all installation and field services scheduling

- Ensuring that effective and efficient run schedules are produced for Installation and field service technicians
- Ensuring timely control and consistency of field service schedules
- Guide technicians on priorities when necessary




- Manage competing priorities and ensure changes in booking systems are constantly updated on CRM
- Liaising with clients and ensuring timely update schedule communications
- Answering client services phone queries and emails
- Update clients on job status in a timely manner
- Assigning work to sub-contractors
- Updating CRM on job completions and progress payments
- Provide performance reports and KPI targets to Operations Manager and Field services manager.
- General administrative tasks as required To be successful in this role you will have the following key attributes:
- Previous administration and scheduling experience within the building industry
- Demonstrate strong verbal & written communication skills
- Excellent attention to detail, accuracy & time management.
- Experience with Outlook, Excel, Word and Xero.
- Motivated to learn & self-develop
- Punctual, reliable & team orientated.

📌 Client Admin & Scheduler (Melbourne)
🏢 Twin Glaze Pty
📍 Melbourne