Established Tasmanian Insurance business seeking a Client Support Officer to join their team./n Your new company /n This established and respected Tasmanian business is seeking a Client Support Officer to join its Launceston team. Working within a professional and customer-focused environment, you'll play an important role supporting clients, processing documentation and helping deliver a high level of service across a broad client portfolio. The position offers long-term career opportunities, ongoing training and the chance to be part of a close-knit team that values relationships, service and community connections.Your new role /n As Client Support Officer, you'll provide administration and client support across a variety of insurance and customer service activities.
You will work closely with colleagues and clients to ensure policies, claims and account administration are processed accurately and efficiently.Key responsibilities include: /n /n
- Delivering exceptional customer service to clients and stakeholders
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- Responding to client enquiries and escalating issues when required
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- Supporting the processing of current business, renewals, endorsements and policy changes
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- Maintaining accurate client records and documentation
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- Assisting with claims administration and coordination
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- Completing banking, receipting and general office administration duties
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- Supporting a positive and professional client experience at every interaction
/n What you'll need to succeed /n
/nTo be successful in this position, you'll be a highly organised and customer-focused professional who enjoys building relationships and providing quality service.You will demonstrate:/n /n
- Previous experience in customer service, administration, banking, insurance, financial services or a similar client-focused environment
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- Strong communication and relationship-building skills
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- Excellent attention to detail and organisational abilities
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- Confident computer skills and experience using Microsoft Office applications
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- A positive attitude with a willingness to learn
/n What you'll get in return /n
/n - Full-time permanent position
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- Attractive salary package
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- In office parking
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- Supportive and cooperative team environment
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- Ongoing training and professional development opportunities
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- Opportunity to develop a long-term career within a stable and respected organisation.
What you need to do now /n
/nIf you're interested in this position, click 'Apply Now' or contact Emily Nuttall at Hays via 6108 5556 or
[email protected] for a confidential discussion about your career./n
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📌 Client Support Officer (Launceston)
🏢 Hays
📍 Launceston