We have an exciting chance to join our established Brookvale Clinical Research site as a Clinical Trials Assistant on a casual basis, working between 3-4 shifts per week.

In this position you will be tasked with data entry and administrative support to the wider Clinical Research Team and drive to deliver great customer service as the site's receptionist.

Role tasks & responsibilities:

- Greet and assist patients and visitors, ensuring a professional and welcoming experience.
- Manage the scheduling of patient appointments and maintain the appointment calendar.
- Confirm patient appointments and provide guidance on study procedures and reschedule appointments if necessary.
- Collect and record basic patient information in accordance with protocol and privacy regulations.
- Respond to general patient inquiries about visits and procedures, escalating complex questions to the clinical team.
- Monitor, organise, and replenish site supplies.
- Play a key role in accurate data collection and keep reliable project documentation and records
- Collection of data in accordance with GCP standards
- Provide administrative support for investigator meetings
- Setup and maintain trial information on site CTMS, as well as physical trial documentation collection and quality checks
- Assist in study budget and expense management, oversight the site payment and vendor payment
- Working closely within a team of Clinical Research Coordinators, Nurses, Phlebotomists,



Doctors and the Site Director
- Keeping meticulous records for every patient and sample
- Delivering documentation within strict turnaround times
- Assist with other duties as required, e.g. calibration & equipment checks

The successful candidate will have the following skills/experience:

- Certificate or Diploma in Pathology, Biomedical Science or a related field preferred
- Prior experience as a Medical Receptionist or Administrator
- Experience in Clinical Trials is highly desired
- High attention to detail and ability to correctly manage and import patient/trial data
- Well-developed interpersonal skills and the ability to communicate effectively and work productively in a team environment
- Strong customer service skills
- Strong time management skills and high attention to detail
- Demonstrate a high level of commitment to the principles of quality management and continuous quality improvement

About us: Canopy Clinical Research is a dedicated, multi-site, private Clinical Trials network on the East-coast of Australia. We conduct trials on a broad therapeutic range, from Phase 1 through to Phase 4. We excel in generalist studies with a large volunteer recruitment pool and have proven to be equally capable in delivering results for more specialist indications requiring patients.

If this opportunity interests you, please apply with your current CV

📌 Clinical Trials Assistant (Brookvale)
🏢 Canopy Clinical Research
📍 Brookvale