MadeComfy (a PRISM company – part of a $9B global hospitality technology group operating across 35+ countries) is expanding its AU & NZ portfolio and looking for a high-impact Commercial Lead – Partner & Portfolio Growth.

This is a senior role at the intersection of real estate, commercial growth, and partner success, driving performance across a large portfolio of property partners.

We operate as a global team powered by a global technology platform, built on a high-performance, data-driven culture.

? What you will own

- End-to-end growth and retention of property partner portfolio
- Partner lifecycle management: onboarding → engagement → retention → expansion
- Reduction of churn and increase in long-term partner value
- Revenue optimisation across partner properties
- Improvement of property performance across Google, Trustpilot, and OTA platforms
- Building structured partner engagement frameworks
- Leading and scaling a high-performing commercial team

? What success looks like

- Strong retention metrics and reduced partner churn
- Sustainable revenue growth across the portfolio
- Achievement of signing and conversion targets (individual + team)
- Improved property ratings and guest experience metrics
- High team performance, accountability, and delivery consistency





? Who will thrive in this role

- Operates with strong ownership and commercial mindset
- Comfortable managing large portfolios and driving performance at scale
- Data-driven, with the ability to translate insights into actions
- Solid stakeholder manager—can influence partners and internal teams
- Balances strategic thinking with hands-on execution
- Thrives in fast-paced, evolving environments

? What we’re looking for

- 8+ years of overall experience, with at least 5+ years preferably in real estate, property management, or similar portfolio-driven businesses.
- Proven experience owning revenue, retention, or portfolio performance
- Strong commercial and partner/account management experience
- Leadership experience managing and developing teams (preferred)

? Location & Reporting

- Pyrmont, Sydney, Australia
- Reporting to: Head of MadeComfy Pro Growth – AU & NZ

? Why join MadeComfy

- Part of a global hospitality technology platform (PRISM) operating across 35+ countries
- Opportunity to own and scale a high-impact portfolio
- Work within a performance-driven, data-led culture
- Exposure to international markets and global best practices

📌 Commercial Lead – Partner & Portfolio Growth (Real Estate - AU & NZ) (Sydney)
🏢 Madecomfy
📍 Sydney