Commercial Operations Specialist, Sydney

Commercial Operations Specialist, Sydney

11 Oct
|
Aimsun
|
Sydney

11 Oct

Aimsun

Sydney

The Aimsun team

We are a team of transport engineers, developers and scientists, dedicated to reimagining mobility.

Our head office is in Barcelona along with centres of operation in Paris, Sydney, London, New York, Singapore and Abu Dhabi.

We cultivate a team-first attitude, where your energy, input and enthusiasm will be highly valued.

How to apply

Send your CV and a brief cover letter to [email protected] or apply via the Aimsun jobs board on LinkedIn.

Commercial Operations Specialist, Sydney

We’re looking for a driven and curious Revenue Operations Specialist to join our Commercial Operations team.

You will contribute to Aimsun’s go-to-market operations by managing the full sales cycle for one of our key products. You will prepare quotations, close deals, and provide post-sales support to both existing and new clients in a highly specialised technical market. This role offers hands-on mentorship, clear career progression, and the opportunity to work on meaningful projects that help shape the future of urban mobility.

Our target market segments are: National Road authorities · City transport agencies · Transport consultancies · Universities & research institutes · Smart city programs · ITS integrators · Infrastructure developers

Responsibilities & Tasks

Commercial Operations

- Capture and qualify commercial leads, ensuring accurate Salesforce records.
- Prepare and issue formal commercial offers and clarify pricing as per commercial policy.
- Actively support the closing of sales by engaging with clients, addressing their needs, and coordinating with relevant internal parties to ensure successful deal completion.
- Oversee contract creation, subscription setup, and invoice management.




- Provide ongoing customer support for licensing and subscriptions.
- Manage renewal cycles as per internal processes
- Organise trainings and events operations and logistics.
- Respond to and troubleshoot clients’ queries.
- Escalate operational and commercial issues to the corresponding party.
- Coordinate with internal departments as required.

CRM & Technology Stack Management

- Own Salesforce administration: workflows, automation rules, , Data accuracy,
- Manage data accuracy between Salesforce, Xero, and other commercial tools, ensuring real-time data sync across Marketing, Sales, and Finance

Process Optimization

- Map end-to-end product sales process; identify bottlenecks and suggest changes and improvements to management.
- Standardize and suggest improvement to quote-to-cash processes, including offer generation, invoicing accuracy, and renewal/upgrade proactive outreach
- Develop and maintain process documentation and onboarding materials for commercial teams

What We’re Looking For

- Bachelor’s degree in business administration or a related field
- 1–3 years in a similar operational role (e.g., sales operations, business operations, or process management)
- Strong written and verbal communication in English
- Ability to work collaboratively across departments and adapt to changing priorities





- Proficiency in Microsoft 365
- Familiarity with CRM tools and sales engagement platforms
- Ability to troubleshoot and resolve client queries efficiently

Nice-to-Have

- Experience or genuine curiosity about transport, urban mobility, or infrastructure technology
- Experience at a consultancy or professional services firm
- Previous role at a software or SaaS company
- Exposure to public sector procurement or tender processes

- Fluent Spanish
- AI-native mindset — comfortable using AI tools (e.g. ChatGPT, Claude, Copilot) to improve workflows, accelerate research, and streamline repetitive tasks

Each of our branches offers something different in terms of workspace arrangements, employee benefits, and perks, but the following are universal benefits of working at Aimsun:
- Flexible working hours
- Partial remote working
- Dedicated HR support
- Free language classes and other training opportunities
- Up-to-date, comfortable offices in central locations
- Individual annual review
- Collaborative, horizontal company organization, where feedback is encouraged
- Good corporate stewardship – Aimsun is a company you can be proud to work for, whose business mission is to use technology to improve the urban and natural environment

Aimsun is an equal opportunity employer and does not discriminate against any employee or job applicant based on race, political affiliation, religion, nationality, gender, physical or mental health status, disability or age.

If you wish to apply for any of the above positions, please send your CV and a brief cover letter to [email protected] with the job title in the subject field of your email.

📌 Commercial Operations Specialist, Sydney
🏢 Aimsun
📍 Sydney

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