A brand-new United Co. location is coming to the CBD, and we're looking for someone to lead it!

We're a proudly independent, Melbourne-owned flexible workspace provider, and we're preparing to launch our newest location in the heart of the CBD. We believe a workspace should do more than facilitate work, it should inspire innovation, collaboration and well-being. We need a hands-on leader to bring that vision to life at 459 Little Collins Street.

About the Role

As our Community & Centre Manager, you'll be the face and the engine room of our newest centre, welcoming members every day, leading a small onsite team, and making sure everything from the coffee machine to the boardroom bookings runs like clockwork. This is a role for someone who genuinely loves people, thrives on solving problems before they become issues, and takes real pride in a beautifully run space. You'll build a professional community that members are proud to be part of, drive occupancy and retention, and ensure the centre consistently operates to the highest standard - every single day.

What You'll Be Doing

- Leading the daily operations of the centre to ensure a seamless member experience
- Building strong relationships with members and fostering an engaged, welcoming community
- Managing reception and customer service functions
- Leading, coaching and supporting the onsite team, including customer service and housekeeping
- Identifying, troubleshooting and reporting necessary building maintenance
- Driving and overseeing cleaning and contractor activity
- Conducting building inspections and maintaining presentation standards across offices, common areas, meeting rooms and exteriors
- Conducting tours and selling office, dedicated desk and coworking memberships
- Working closely with the sales team to maximise occupancy and member retention
- Managing member onboarding, renewals,



offboarding and general account administration
- Responding promptly and professionally to member enquiries and operational issues
- Booking and coordinating meeting rooms and events for an optimal guest experience
- Coordinating community engagement activities that bring our members together
- Ensuring compliance with workplace health and safety requirements

What We're Looking For

- Proven experience in a customer-facing leadership role - coworking, hospitality, property, or a similar service-driven environment
- A natural community-builder who's approachable, organised, and calm under pressure
- Strong operational instincts, with an eye for detail and presentation
- Confidence leading and coaching a small team
- Comfort balancing relationship-building with sales targets and KPIs
- Genuine care for the people and the space you're responsible for

The Details Location: 459 Little Collins Street, Melbourne

Start Date: 2nd November 2026

Training: Two weeks at our Fitzroy centre, so you're fully set up before opening day

Salary: $80,000 plus superannuation, with a quarterly bonus tied to KPI achievement

Why United Co.?

United Co. has built a workplace culture of support and respect. Every person on our team is valued as an integral part of who we are. We champion individuality, inclusion and hard work.

United

Co. is an equal chance employer welcoming people with individual levels of experience and expertise, different cultural and religious backgrounds, and varying beliefs, identity, age and ability. Candidates are assessed through a selection criteria including interviews, assessments, and reference checks. Selection decisions are made based on a candidate's ability to complete the job, qualifications and alignment with company environmental, social and governance values.

Ready to help launch Melbourne's newest workspace community? We'd love to hear from you.

Apply today!

📌 Community & Centre Manager (Melbourne)
🏢 United
📍 Melbourne