Make a meaningful difference in our community

ACT Jewish Community (ACTJC)

Canberra, ACT | Part-time (5 hours per day) | 8-month to 12-month contract

ACT Jewish Community is seeking a compassionate and skilled Community Welfare Administrator to be the first point of contact for members of our community seeking support, connection, and guidance.

This is a rewarding opportunity to play a central role in strengthening community wellbeing, supporting individuals and families to navigate life’s challenges and access the services they need.

About the Role

As the Community Welfare Administrator, you will provide responsive, person-centred support to community members, assisting them to access a range of services including mental health, aged care, disability, housing, financial assistance, and social support.

You will work closely with individuals and families, community partners, and organisations such as JewishCare NSW, while also contributing to the development of community programs and initiatives.

This role offers clinical supervision to support your professional practice and development.

Key Responsibilities

Community Support & Service Navigation

- Act as the first point of contact for enquiries, referrals, and support requests
- Conduct intake and needs assessments, including identifying risks
- Provide information, advocacy, and referrals to appropriate services
- Support individuals experiencing isolation or changing life circumstances
- Maintain accurate and confidential case records

Community Programs & Development

- Support the development of community programs, groups, and initiatives
- Assist in delivering wellbeing activities, education sessions, and support groups
- Identify emerging needs and contribute to service planning
- Promote available supports and services within the community

Partnerships & Collaboration

- Build strong relationships with service providers and stakeholders




- Liaise with JewishCare NSW and other organisations for coordinated support

Team Support & Professional Practice

- Provide day-to-day support to the Community Support Worker
- Participate in supervision, case reviews, and team meetings
- Contribute to a collaborative, culturally responsive team workplace

About You You are an empathetic and organised professional with a strong commitment to community wellbeing and culturally responsive practice.

Essential

- Tertiary qualification in Social Work, Community Welfare, Nursing, Allied Health, Social Sciences, or similar
- Minimum 2 years’ experience in community services (e.g. aged care, mental health, disability, families, NDIS)
- Experience conducting intake assessments and supporting service access
- Strong communication, interpersonal, and advocacy skills
- Understanding of Jewish culture, traditions, and community needs
- Ability to manage and escalate risk appropriately

Desirable

- Experience working within the Jewish community or culturally specific services
- Mental Health First Aid training (or similar)
- Experience supervising or guiding staff/volunteers
- Knowledge of My Aged Care, NDIS, and ACT service networks
- Experience in community development or group facilitation

Requirements

- Current Driver’s Licence
- Working with Vulnerable People (WWVP) registration and/or National Police Check

Salary & Benefits

- SCHADS Award Level 4–5 (depending on experience)
- Clinical supervision provided
- Opportunity to shape and grow community programs
- Supportive, values-driven workplace

Our Values At ACTJC, we are guided by:

- Respect, empathy, and professionalism
- A commitment to inclusion and community wellbeing
- Person-centred, strengths-based practice
- Cultural awareness and responsiveness
- Integrity, accountability, and collaboration

Pay: $35.71 – $42.60 per hour Expected hours: 25.0 per week

Education

- Bachelor Degree (Required)

Experience:
- community service : 2 years (Required)

Work Location: In person

📌 Community Welfare Administrator (Forrest)
🏢 ACT Jewish Community
📍 Forrest