Contact Centre Operator Inbound & Outbound

Casual & Full Time positions available, with immediate start.

Operating hours: 6am-9pm Monday - Friday 6am-5pm Saturday - Sunday (Rotating Roster)

Our Company

With 14 busy locations, East Coast Car Rentals is growing to be one of Australia’s leading independent car rental companies. With a passion for excellence, our goal is to exceed customer expectations and deliver exceptional services and products.

Our energetic and friendly Contact Centre is ready to welcome new operators to the team, based in our beautiful Southport office. We offer a fun, supportive and challenging work environment because we want to see you shine.

To ensure that we continually provide superior Sales & Customer Support experience, we require someone with the following attributes:

- Sales experience working towards and achieving KPI's

- Ability to perform in a busy work environment

- Ability to manage difficult calls whilst remaining patient and calm

- Excellent communication skills verbal & written

- Great selling / sales skills

- Works well in a team workplace - must have terrific team spirit!

- Strong ability to multitask





- Must have an AMAZING telephone manner

- Outstanding customer support skills

What we can offer you:

- A diverse and supportive working environment

- Outstanding culture built on fun, respect, integrity, innovation and transparency

- Terrific manager and friendly supervisors to support, coach and motivate you to master your new role

- Excellent employee perks package (see link below)

The successful applicant will receive on-the-job training, along with the satisfaction of working within an organisation that strives to always be the very best in what we do.

At East Coast Car Rentals, we celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

Are you ready to take on this great opportunity? Please apply today with your cover letter and current resume.

To be successful in this role you must have unlimited working rights in Australia, with no restrictions.

📌 Contact Centre Operator | Southport
🏢 East Coast Car Rentals
📍 Southport