Internal Only- Acting/Secondment Opportunity

You must be a current employee of Knox City Council or be engaged via Comensura for 4+ continuous months to apply for this role. You must discuss this opportunity with your substantive People Leader before submitting your expression of interest.

About the role The Coordinator Business Support – City Planning and Building is required to work with other leaders of the City Planning & Building Department to manage, lead and support the staff in the Administration Unit and ensure the effective and efficient provision of administration services which support the planning and building functions of the City Planning & Building Department.

This is a full time temporary role based at Knox Civic Centre until end of March 2027. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 7 classified role. Remuneration will be $115,162.08 to $129,157.23 (depending on experience) (pro-rata for part time) plus superannuation in accordance with the Superannuation Guarantee.

What you will deliver during this period:

- Oversee the administration of planning and building legislation, processes, and service standards to ensure compliance and efficiency.
- Lead and develop the Planning & Building Administration team to deliver exceptional customer service and operational excellence with both internal and external stakeholders.
- Manage and enhance systems, procedures, databases, and digital platforms to support continuous service improvement.




- Provide expert advice and administrative support across planning and building functions, including reporting, performance monitoring, and stakeholder enquiries.
- Collaborate as a key member of the leadership team, driving strategic initiatives, staff development, and a culture of continuous improvement.

What you will bring to this role The key selection criteria for this role are:

- Ability to supervise, lead and develop staff with a commitment to working as a team member.
- Knowledge and understanding of statutory planning and building functions within a local government environment.
- A proven ability to provide a high level of customer service in a timely and professional manner, with both internal and external customers
- Advanced skills in the Pathways computer software program to a ‘System Owner’ level, in addition to developed skills in other relevant software including Microsoft programs, website development, document management and GIS systems.

To apply, please respond to the following questions in your application form:

1. Why you are interested in this opportunity
2. What skills and qualities will you bring to the role?
3. What skills would you like to learn/develop during this time?

A resume/cover letter attachment is optional. For further information on this role please contact Hiring Manager Name, job title, at [email protected] or on 03 9298 8120.

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.

Apply by: Thursday 15 October 5.00pm

📌 Coordinator Business Support - City Planning and Building (Melbourne)
🏢 Knox City Council
📍 Melbourne