Reporting to the Head of Sales, the aim is to achieve sales targets by promoting and selling the company’s services and products to existing and new customers. Make a positive contribution to the growth and profitability of the business by identifying and winning new business opportunities.
Key Accountabilities
- Conduct market research to identify prospects across target verticals and understand their travel needs
- Using a range of initiatives to identify, pursue and progress new business opportunities through the sales cycle
- Act as the primary point of contact for your prospects to build, develop and maintain strong and successful relationships
- Work with Bid Team to manage, prepare and present compelling sales proposals, presentations and follow-up
- Manage, attend and present at external prospect/customer meetings, events and internal meetings
- Develop and implement effective sales strategies to achieve sales targets and company goals
- Supported by our commercial team, negotiate and manage contracts and agreements for recent clients and renewals
- Collaborate with the Implementation Team and other departments across Gray Dawes to ensure seamless service delivery
- Work closely with the sales team to share industry knowledge, best practices and support each other in achieving sales objectives
- As required, mentor and coach junior sales team members, providing guidance and support for their professional development
- Build and maintain a professional network across the travel industry, keeping up to date with industry trends, competitors, and market conditions
- Represent the company at industry events, trade shows, and conferences
General Accountabilities
- Put customers first and deliver the best possible service at all times.
- Adhere to all relevant policies, operating procedures and standards at all times.
- Attend staff meetings and training sessions as required.
- Always work with due care and attention to ensure the personal safety of yourself and others.
- Carry out any other role or task that is commensurate with the spirit and purpose of this .
Experience
- Proven record of sales success in sales role within a service environment
- Identification and development of recent business opportunities through to fulfilment
- Negotiating with key decision makers
- Previous TMC experience
Skills/Knowledge
- Proficiency in CRM software and Microsoft Office suite
- Excellent communication, presentation and negotiation skills
- Results orientated self-starter with the ability to prioritise own workload
- Microsoft Dynamics CRM
- Industry knowledge
- Understanding of tendering and pricing processes
Attitude/Aptitude
- Ability to develop and maintain good customer relationships
- Able to accurately assess customer needs and expectations
- Motivated by the achievement of targets
- Able to assimilate information and knowledge accurately
- Respond positively when under pressure to achieve targets and deadlines
- Existing knowledge of current trends and conditions within the Business Travel industry
Special Requirements
- Able to travel within Australia and stay away from home as required
- A professional image when representing the company
- Able to attend out-of-hours events, training and presentations
- Full, clean driving license