Who are we?
Third Door Ventures is home to some of Australia’s leading platforms for buying brand new property, including Apartments.com.au and iBuildNew.com.au.
We’re on a mission to lift the standard of brand new homes across the country and let’s face it, this sector seriously needs a shake-up. We’re taking on billion-dollar incumbents in one of Australia’s most competitive industries. It’s not easy, but we’re growing fast and need someone who’s hungry for their next big move.
This is a rare chance to join a tight-knit, ambitious team where you’ll have real ownership, creative input, and direct influence over how Aussies find and buy new property.
Who are we looking for?
We're seeking a commercially focused CRM expert who excels at transforming campaign briefs & data driven insights into highly impactful communications. You'll drive CRM initiatives, optimise end-to-end customer journeys, and leverage data to build campaigns and automated journeys that boost brand loyalty and deliver clear business results. You'll also have ownership of communications with key clients (developers, builders and agencies), from reporting to performance commentary.
What you’ll do
- Own our B2C and B2B Iterable setups across email and SMS: lists, segmentation, templates, workflows and send management
- Run campaign sends for advertised projects, including audience selection, copy, scheduling and QA
- Maintain the data that powers it: contact quality, preferences, brand tagging and how CRM data flows into Iterable
- Manage transactional email and SMS templates,
and QA them whenever something changes
- Reduce database churn: track unsubscribes, list health, deliverability and engagement, and act on what you find
- Create and manage automated user journeys across multiple segments
- Write and edit copy across email, SMS and web
- Report on campaign and lifecycle performance, interpret the results and recommend what to change
- Run structured tests on subject lines, content, timing and audiences
- Use AI tools such as Claude, ChatGPT or built-in CRM predictive features to help with copywriting, streamlining workflows or analysing CRM data
- Assist with various lead generation initiatives
What you’ll bring
- 2+ years in CRM, lifecycle or email marketing (Iterable, Braze, Klaviyo or similar), with hands-on experience building workflows and segments yourself
- Experience growing engagement and reducing churn in a consumer database
- Comfort working with data: you can build a segment, spot a list problem and explain what a metric is telling you
- Strong writing and an eye for detail, because a wrong merge tag sent to thousands of people is a bad day
- Working knowledge of email deliverability, unsubscribe handling and compliance basics (Spam Act, list hygiene)
- Experience with Google Analytics and reporting dashboards
- An ownership mindset
Nice to have: marketplace, property or lead generation experience, SQL, Canva or Adobe. You’ll thrive here if you’re
- Creative – you have a flair for fresh ideas and a love for content that connects.
- Detail-oriented – you’re the one who spots the typo, nails the brief, and keeps projects running smoothly.
- Results-driven – you love data, track performance, and are always looking for ways to improve outcomes.
- Inquisitive – you ask great questions, want to understand the 'why', and aren’t afraid to experiment.
- Conscientious – you’re organised, reliable, and able to juggle multiple tasks without missing a beat.
- Collaborative – you’re a team player who enjoys learning from others and sharing your ideas openly.
Why join us?
- Remote week each year — work from anywhere in the world.
- Work anniversary rewards — with serious holiday upgrades the longer you stay.
- Hybrid culture — balance work-from-home with time in our bright, collaborative office.
- Executive support — we’re founders who’ve built businesses before, and we’re building this one to last.
- Real career growth — your future with Third Door Ventures is what you make it.
If you’re ready to bring your skills into a fast-moving, purpose-driven business with big ambitions, we’d love to hear from you. To apply, please send your cover letter & resume to
[email protected]
📌 CRM Specialist (Collingwood)
🏢 Apartments.com.au
📍 Collingwood